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Hi,We currently have CUCM 9.1 and some PRIs configured on 2951s that are registered to this cluster.We are planning on changing all those PRIs for 1 DS3 in one super duper voice gateway, the plan is to get a new gateway with the right DS3 cards to h...
Hi guys,right now i have some ICM scripts that have this % allocation node to send calls to different companies, the change will be done now by a callcenter agent but dont want to give him access to ICM Script editor to change this, is there any way ...
Hi All,work in a call center using UCCE 7.5, have a company as a partner that want to start transfering calls to us using AT&T's Take back and transfer tech, Just wondering if I need any special configuration in my side to recevied this callsthank yo...
Hi,how can I see what number is my dialer using everytime that makes a call?I put my cellphone in one of the campaings and get one of the numbers but I'd like to know if there are more....is this something just from my rpovider or there is any option...
Hi,I'd like to know if all the dialer records for phones been dialed are store in the hds data base or where?...... and if they are, where can i see for how long i'm storing this info...I wen to the baA DB but the only info that i see there is the ca...
thank you for the response.Yes, talking with our network team, looks like they are going to put a MUX for the DS3 and delivered 28 cables (T1s) to 2 voice gateways as there is a max of 16 PRIs that can be handled by VGW. Any recommendation between bo...
Hi,I know it was a long time ago but where you able to resolve this issue, I'm having kind of the same issue now.this is my queryselect * from Contractor_Pre_Auth where Contractor_Phone like '%$ANI%' thank youXtian
