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New install of UCCX7.0SR4. I have several "stuck" sessions per the screenshot. Seems to add one or two a day. 1st, what will happen if they never clear and I reach the "max session" setting for some of my triggers? 2nd, is there any way to clear the...
We are trying to use a single POTS line that is shared between a fax and an FXO port on a 2811 router. There is a line sharing device between the fax and the FXO that disconnects the fax and gives priority to the FXO when someone dials out. The iss...
Looking for information on how to track location of 7920 wireless phones in a large building for 911 CER dialing. In lab we have found that 7920's come up as unlocated phones in CER. You can manually define the location within CER and assign a loca...
I have a receptionist phone that is set up with 4 DN's: 1 personal, and 3 that form a hunt group (CF busy to eachother) for incoming calls.During SRST fallback, the Call forwarding is not there between the 3 incoming "hunt group" lines and only one ...
Upgrading a server on 3.2 to 3.3 but it's hostname has an "_" in it which causes some issues with name resolution.Looking for a way to change the hostname on the server if posible.
A couple more oddities / observations that we've uncovered during a recent install:1) Shared lines on 89XX phones do not work like shared lines on 79XX phones. If two people are sharing a DN (say a boss and a admin assistant)... if the assistant a...
Upgrade CUCM to 7.1(3b)SU2 or higher to resolve CSCtb77537 per TAC. This helped for MOST of our customers. Still have one customer that is seeing stuck sessions after the upgrade and under heavy server load (still have a TAC case open). But it di...
Currently have TAC cases open for the this issue with several UCCX7 customers. Appears to be only affecting customers running CUCM7.1.3a or b version at least in our cases. TAC provided a Callmanager ES for one customer and so far (1 day) it has fi...
Tried both... it must be going off hook and just not hearing dialtone so no digits are ever attempted to dial. With a test set on the line, it takes about 3 seconds for the line sharing device to return a dialtone. The router goes off hook and on ...
