Mike Shoop

I do see the accounts you indicated: axl,telephony-ss, and rmcm-ss. What does RmCm stand for btw.?

OK – we’ve learned that we’re running only on one server, - one is out of date, replication is not h...

Very grateful btw, for your help with this. I believe your answer is correct, just not sure we're ex...

screenshot attached.

We're working on this, just not as familiar as we need to be - we're in Call Manager/User Mgmt/App U...

IPCC is populated - this is the DN of the actual telephone that is associated to user, right? Phone ...

We have Cisco Contact Center Express Rls 10.5 We have set up an applications, all the details, Skill...

I need to be able to set up 'Directed Call Pickup' in a CUCM where you can pick up a call that is ri...

I have an FXO port with a POTS line connected for outgoing calls to 911 at a remote site. Is it ok t...

Thanks Jaime, it's always good to hear from you, and you are absolutely correct: I rebooted the rout...

I am trying to remove any reference to the T1 card in 0/3 before I shut it down and replace the card...

Your first 'guess' was absolutely correct. Very grateful for the help.!!

gateway media-inactivity-criteria all timer receive-rtcp 5 timer receive-rtp 86400!sip-ua no remote-...

forgot to attach the file(s) attaching ccsip verbose, and ccsip messages Below is the last page or s...

Jonathan, I am attaching a file 'ccsipDOH' (notepad) where I think I 've caught it in the act of dis...