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Mike Shoop
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About Mike Shoop
11-29-2020
Mike Shoop
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Member since
05-17-2013
71
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I do see the accounts you
Created by
Mike Shoop
in
Contact Center
05-22-2017
05-22-2017
I do see the accounts you indicated: axl,telephony-ss, and rmcm-ss. What does RmCm stand for btw.?
OK – we’ve learned that we’re
Created by
Mike Shoop
in
Contact Center
05-22-2017
05-22-2017
OK – we’ve learned that we’re running only on one server, - one is out of date, replication is not h...
Very grateful btw, for your
Created by
Mike Shoop
in
Contact Center
05-22-2017
05-22-2017
Very grateful btw, for your help with this. I believe your answer is correct, just not sure we're ex...
screenshot attached.
Created by
Mike Shoop
in
Contact Center
05-22-2017
05-22-2017
screenshot attached.
We're working on this, just
Created by
Mike Shoop
in
Contact Center
05-22-2017
05-22-2017
We're working on this, just not as familiar as we need to be - we're in Call Manager/User Mgmt/App U...
IPCC is populated - this is
Created by
Mike Shoop
in
Contact Center
05-22-2017
05-22-2017
IPCC is populated - this is the DN of the actual telephone that is associated to user, right? Phone ...
Cisco Contact Center Express Agent Login Not Working
Created by
Mike Shoop
in
Contact Center
05-22-2017
05-22-2017
We have Cisco Contact Center Express Rls 10.5 We have set up an applications, all the details, Skill...
Directed Call Pickup in CUCM
Created by
Mike Shoop
in
IP Telephony and Phones
03-14-2017
03-14-2017
I need to be able to set up 'Directed Call Pickup' in a CUCM where you can pick up a call that is ri...
FXO Port Bridged Connection
Created by
Mike Shoop
in
IP Telephony and Phones
12-09-2016
12-09-2016
I have an FXO port with a POTS line connected for outgoing calls to 911 at a remote site. Is it ok t...
Thanks Jaime, it's always
Created by
Mike Shoop
in
IP Telephony and Phones
10-26-2016
10-26-2016
Thanks Jaime, it's always good to hear from you, and you are absolutely correct: I rebooted the rout...
Replace WIC/T1-E1 with FXS Card in Cisco router
Created by
Mike Shoop
in
IP Telephony and Phones
10-26-2016
10-26-2016
I am trying to remove any reference to the T1 card in 0/3 before I shut it down and replace the card...
Your first 'guess' was
Created by
Mike Shoop
in
IP Telephony and Phones
06-20-2016
06-20-2016
Your first 'guess' was absolutely correct. Very grateful for the help.!!
gateway media-inactivity
Created by
Mike Shoop
in
IP Telephony and Phones
06-20-2016
06-20-2016
gateway media-inactivity-criteria all timer receive-rtcp 5 timer receive-rtp 86400!sip-ua no remote-...
forgot to attach the file(s)
Created by
Mike Shoop
in
IP Telephony and Phones
06-20-2016
06-20-2016
forgot to attach the file(s) attaching ccsip verbose, and ccsip messages Below is the last page or s...
Jonathan, I am attaching a
Created by
Mike Shoop
in
IP Telephony and Phones
06-20-2016
06-20-2016
Jonathan, I am attaching a file 'ccsipDOH' (notepad) where I think I 've caught it in the act of dis...
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Public Statistics
Date Registered
05-17-2013
11:49 AM
Date Last Visited
11-29-2020
08:33 AM
Total Messages Posted
71
Helpful Votes Given To
User
Helpful Count
Mohammed al Baqari
5
Deepak Rawat
5
chrishill.work
5
Brandon Buffin
5
Dennis Mink
5
See all >