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How do we set it up so we can dial extensions in the Auto Attendant at any time? Right now we've got a press 1 for so-and-so, but we have three pages of that and every-time someone leaves or is hired we have to re-record things. If we do extensions w...
I'm sure my terminology is wrong, sorry. So we have a uc540 with 2 pots lines. Sometimes someone will want to transfer a call to their cell phone or do a teleconference.If a teleconference is started between two pots lines and one internal phone, and...
So we want one line directed to two phones where none of the other phones could use that line. So we have a fxo port pointing to a co line in the incoming dial plan. Then that co_line is a button on two phones. But that added a few complications. The...
My office has a router and a server and have the uc540 plugged into the router. So the internet goes to the router and then from a normal switch port on the router to the wan port on the phone system. This has been fine till now because our phone sys...
So we have a night schedule and have a standard greeting and a closed greeting on the office voicemail (we only have one voicemail for the whole office). I'm getting ready to setup the holiday days on the schedule.From what I'm seeing, it will play o...
I updated to the 8.6.2. If a call is accidently transfered to page all, the outside call will be able to talk through all phones till they hang up. There will be a off hook noise for a few seconds and then I won't hear anything else through the phone...
We had a couple 911 calls our first couple days with our uc540. What came up with was that our old phone system buttons had a different feel. With these cisco phones, if you press the button all the way down in a quick press, the nunbers never double...
Well I think I solved my own issues just by playing around with things. It isn't perfect, but it will do.Monitor shows the full state of the line: It shows if there is new voicemail on the extension (with the letter picture) and it shows the phone ri...
No actually, I could care less about the ringing state. These people are in a blast group with the receptionists so their phones are already ringing too. All I care about is the ring state not intefering with seeing the busy state (and we want to see...
I'm having the same problem. I have a UC540 with 8.6.2. I have a 7962G. On the phone itself, if I go to menu, device configuration, media configuration it says that Headset Hookswitch Control is disabled with no option to enable it. Looking at some v...