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- About gilang ramadhan
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Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
05-14-2019
08:27 PM
05-14-2019
08:27 PM
@HARIS_HUSSAIN wrote: Which dial-peer you are matching for an incoming call from ITSP. Make sure you are not matching the default dial-peer 0. *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris Hi Haris, Thank you for ur reply, I am pretty sure incoming calls from ITSP not hit default dial-peer. below is the configuration. version 16.8 ! hostname Router_CME ! voice service voip ip address trusted list ipv4 10.18.20.122 ipv4 10.18.20.121 ipv4 10.10.70.2 ipv4 10.10.40.240 ipv4 10.10.40.0 255.255.255.0 ipv4 10.10.70.130 ipv4 10.10.70.134 mode border-element allow-connections h323 to h323 allow-connections h323 to sip allow-connections sip to h323 allow-connections sip to sip supplementary-service h450.12 no supplementary-service sip moved-temporarily no supplementary-service sip refer supplementary-service media-renegotiate fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none h323 no h225 timeout keepalive sip bind control source-interface Loopback0 bind media source-interface Loopback0 registrar server early-offer forced midcall-signaling passthru g729 annexb-all ! voice class codec 1 codec preference 1 g711ulaw codec preference 2 g711alaw codec preference 3 g729r8 codec preference 4 g729br8 ! ! voice class sip-profiles 1 request INVITE sip-header SIP-Req-URI modify "501@" "500@" request INVITE sip-header To modify "501@" "500@" request INVITE sip-header Remote-Party-ID remove ! voice class sip-profiles 2 request INVITE sip-header From modify "<sip:A(.*)@" "<sip:(.*)\1@" ! voice class sip-profiles 3 request ANY sip-header Allow-Header modify ",UPDATE" "" ! voice register global mode cme source-address 10.10.70.2 port 5060 timeouts interdigit 2 max-dn 100 max-pool 50 load 7811 sip78xx.12-1-1-12 authenticate register authenticate realm all timezone 41 tftp-path flash: create profile sync 0000510342268907 auto-register ! voice register dn 1 number 301 name Call Center label Call Center ! voice register dn 2 number 302 name Call Center label Call Center ! voice register dn 3 number 303 name Call Center label Call Center ! voice register dn 4 number 304 name Call Center label Call Center ! voice register dn 5 number 101 pickup-group 1 name Office Room label Office Room ! voice register dn 6 number 102 pickup-group 1 name Office Room label Office Room ! voice register dn 7 number 103 pickup-group 1 name Office Room label Office Room ! voice register dn 8 number 104 pickup-group 1 name Office Room label Office Room ! voice register dn 9 number 105 pickup-group 1 name Office Room label Office Room ! voice register dn 10 number 106 pickup-group 1 name Office Room label Office Room ! voice register dn 11 number 107 pickup-group 1 name Office Room label Office Room ! voice register dn 12 number 108 pickup-group 1 name Office Room label Office Room ! voice register dn 13 number 109 pickup-group 1 name Office Room label Office Room ! voice register dn 14 number 200 pickup-group 2 name Information label Information ! voice register dn 15 number 201 pickup-group 2 name Receipt label Receipt ! voice register dn 16 number 202 pickup-group 2 name Receipt label Receipt ! voice register dn 17 number 204 pickup-group 2 name Registration label Registration ! voice register dn 18 number 205 pickup-group 2 name Registration label Registration ! voice register dn 19 number 207 pickup-group 2 name Registration label Registration ! voice register dn 20 number 208 pickup-group 2 name Registration label Registration ! voice register dn 21 number 209 pickup-group 2 name Registration label Registration ! voice register dn 22 number 210 pickup-group 2 name Registration label Registration ! voice register dn 23 number 211 pickup-group 2 name Registration label Registration ! voice register dn 24 number 213 pickup-group 2 name Registration label Registration ! voice register dn 25 number 214 pickup-group 2 name Registration label Registration ! voice register dn 26 number 215 pickup-group 2 name Registration label Registration ! voice register dn 27 number 216 pickup-group 2 name Registration label Registration ! voice register dn 28 number 217 pickup-group 2 name Service label Service ! voice register dn 29 number 220 pickup-group 2 name Collecting label Collecting ! voice register dn 30 number 221 pickup-group 2 name Collecting label Collecting ! voice register dn 31 number 222 pickup-group 2 name Input label Input ! voice register dn 32 number 223 pickup-group 2 name Input label Input ! voice register dn 33 number 224 pickup-group 2 name Input label Input ! voice register dn 34 number 225 pickup-group 2 name Input label Input ! voice register dn 35 number 226 pickup-group 2 name Input label Input ! voice register dn 36 number 227 pickup-group 2 name Input label Input ! voice register pool 1 busy-trigger-per-button 2 id mac 00D6.FEEC.8971 type 7811 number 1 dn 1 cor incoming PSTN default dtmf-relay sip-notify username 301 password cisco codec g711ulaw no vad ! voice register pool 2 busy-trigger-per-button 2 id mac 00D6.FEEC.9014 type 7811 number 1 dn 2 cor incoming PSTN default dtmf-relay sip-notify username 302 password cisco codec g711ulaw no vad ! voice register pool 3 busy-trigger-per-button 2 id mac 00D6.FEEC.9069 type 7811 number 1 dn 3 cor incoming PSTN default dtmf-relay sip-notify username 303 password cisco codec g711ulaw no vad ! voice register pool 4 busy-trigger-per-button 2 id mac 00D6.FEEC.89FA type 7811 number 1 dn 4 cor incoming PSTN default dtmf-relay sip-notify username 304 password cisco codec g711ulaw no vad ! voice register pool 5 busy-trigger-per-button 2 id mac 00D6.FEEC.8F92 type 7811 number 1 dn 5 cor incoming PSTN default dtmf-relay sip-notify username 101 password cisco codec g711ulaw no vad ! voice register pool 6 busy-trigger-per-button 2 id mac 00D6.FEEC.8FAC type 7811 number 1 dn 6 cor incoming PSTN default dtmf-relay sip-notify username 102 password cisco codec g711ulaw no vad ! voice register pool 7 busy-trigger-per-button 2 id mac 00D6.FEEC.F2AC type 7811 number 1 dn 7 cor incoming PSTN default dtmf-relay sip-notify username 103 password cisco codec g711ulaw no vad ! voice register pool 8 busy-trigger-per-button 2 id mac 00D6.FEEC.F2BF type 7811 number 1 dn 8 cor incoming PSTN default dtmf-relay sip-notify username 104 password cisco codec g711ulaw no vad ! voice register pool 9 busy-trigger-per-button 2 id mac 00D6.FEEC.F2E3 type 7811 number 1 dn 9 cor incoming PSTN default dtmf-relay sip-notify username 105 password cisco codec g711ulaw no vad ! voice register pool 10 busy-trigger-per-button 2 id mac 00D6.FEEC.F300 type 7811 number 1 dn 10 cor incoming PSTN default dtmf-relay sip-notify username 106 password cisco codec g711ulaw no vad ! voice register pool 11 busy-trigger-per-button 2 id mac 00D6.FEEC.F30A type 7811 number 1 dn 11 cor incoming PSTN default dtmf-relay sip-notify username 107 password cisco codec g711ulaw no vad ! voice register pool 12 busy-trigger-per-button 2 id mac 00D6.FEEC.F324 type 7811 number 1 dn 12 cor incoming PSTN default dtmf-relay sip-notify username 108 password cisco codec g711ulaw no vad ! voice register pool 13 busy-trigger-per-button 2 id mac 00D6.FEEC.F333 type 7811 number 1 dn 13 cor incoming PSTN default dtmf-relay sip-notify username 109 password cisco codec g711ulaw no vad ! voice register pool 14 busy-trigger-per-button 2 id mac 00D6.FEEC.F342 type 7811 number 1 dn 14 cor incoming Local default dtmf-relay sip-notify username 200 password cisco codec g711ulaw no vad ! voice register pool 15 busy-trigger-per-button 2 id mac 00D6.FEEC.F356 type 7811 number 1 dn 15 cor incoming Local default dtmf-relay sip-notify username 201 password cisco codec g711ulaw no vad ! voice register pool 16 busy-trigger-per-button 2 id mac 00D6.FEEC.F361 type 7811 number 1 dn 16 cor incoming Local default dtmf-relay sip-notify username 202 password cisco codec g711ulaw no vad ! voice register pool 17 busy-trigger-per-button 2 id mac 00D6.FEEC.F36F type 7811 number 1 dn 17 cor incoming Local default dtmf-relay sip-notify username 204 password cisco codec g711ulaw no vad ! voice register pool 18 busy-trigger-per-button 2 id mac 00D6.FEEC.F370 type 7811 number 1 dn 18 cor incoming Local default dtmf-relay sip-notify username 205 password cisco codec g711ulaw no vad ! voice register pool 19 busy-trigger-per-button 2 id mac 00D6.FEEC.F376 type 7811 number 1 dn 19 cor incoming Local default dtmf-relay sip-notify username 207 password cisco codec g711ulaw no vad ! voice register pool 20 busy-trigger-per-button 2 id mac 00D6.FEEC.F388 type 7811 number 1 dn 20 cor incoming Local default dtmf-relay sip-notify username 208 password cisco codec g711ulaw no vad ! voice register pool 21 busy-trigger-per-button 2 id mac 00D6.FEEC.F38C type 7811 number 1 dn 21 cor incoming Local default dtmf-relay sip-notify username 209 password cisco codec g711ulaw no vad ! voice register pool 22 busy-trigger-per-button 2 id mac 00D6.FEEC.F39C type 7811 number 1 dn 22 cor incoming Local default dtmf-relay sip-notify username 210 password cisco codec g711ulaw no vad ! voice register pool 23 busy-trigger-per-button 2 id mac 00D6.FEEC.F3A1 type 7811 number 1 dn 23 cor incoming Local default dtmf-relay sip-notify username 211 password cisco codec g711ulaw no vad ! voice register pool 24 busy-trigger-per-button 2 id mac 00D6.FEEC.F3AE type 7811 number 1 dn 24 cor incoming Local default dtmf-relay sip-notify username 213 password cisco codec g711ulaw no vad ! voice register pool 25 busy-trigger-per-button 2 id mac 00D6.FEEC.F3B3 type 7811 number 1 dn 25 cor incoming Local default dtmf-relay sip-notify username 214 password cisco codec g711ulaw no vad ! voice register pool 26 busy-trigger-per-button 2 id mac 00D6.FEEC.F3DA type 7811 number 1 dn 26 cor incoming Local default dtmf-relay sip-notify username 215 password cisco codec g711ulaw no vad ! voice register pool 27 busy-trigger-per-button 2 id mac 00D6.FEEC.F3E7 type 7811 number 1 dn 27 cor incoming Local default dtmf-relay sip-notify username 216 password cisco codec g711ulaw no vad ! voice register pool 28 busy-trigger-per-button 2 id mac 00D6.FEEC.F41B type 7811 number 1 dn 28 cor incoming Local default dtmf-relay sip-notify username 217 password cisco codec g711ulaw no vad ! voice register pool 29 busy-trigger-per-button 2 id mac 00D6.FEEC.F41F type 7811 number 1 dn 29 cor incoming Local default dtmf-relay sip-notify username 220 password cisco codec g711ulaw no vad ! voice register pool 30 busy-trigger-per-button 2 id mac 00D6.FEEC.F428 type 7811 number 1 dn 30 cor incoming Local default dtmf-relay sip-notify username 221 password cisco codec g711ulaw no vad ! voice register pool 31 busy-trigger-per-button 2 id mac 00D6.FEEC.F471 type 7811 number 1 dn 31 cor incoming Local default dtmf-relay sip-notify username 222 password cisco codec g711ulaw no vad ! voice register pool 32 busy-trigger-per-button 2 id mac 00D6.FEEC.F49A type 7811 number 1 dn 32 cor incoming Local default dtmf-relay sip-notify username 223 password cisco codec g711ulaw no vad ! voice register pool 33 busy-trigger-per-button 2 id mac 00D6.FEEC.F49C type 7811 number 1 dn 33 cor incoming Local default dtmf-relay sip-notify username 224 password cisco codec g711ulaw no vad ! voice register pool 34 busy-trigger-per-button 2 id mac 00D6.FEEC.F4EF type 7811 number 1 dn 34 cor incoming Local default dtmf-relay sip-notify username 225 password cisco codec g711ulaw no vad ! voice register pool 35 busy-trigger-per-button 2 id mac 00D6.FEEC.F544 type 7811 number 1 dn 35 cor incoming Local default dtmf-relay sip-notify username 226 password cisco codec g711ulaw no vad ! voice register pool 36 busy-trigger-per-button 2 id mac 00D6.FEEC.F753 type 7811 number 1 dn 36 cor incoming Local default dtmf-relay sip-notify username 227 password cisco codec g711ulaw no vad ! voice hunt-group 1 longest-idle list 301,302,303,304 timeout 10 pilot 510 ! ! voice hunt-group 2 sequential list 107,105,106,104,108,109 timeout 10 pilot 520 ! ! voice hunt-group 3 parallel list 301,302,303,304 timeout 10 pilot 530 ! ! ! voice translation-rule 1 rule 1 /^9\(.*\)/ /\1/ ! voice translation-rule 2 rule 1 /^101$/ /02XXXX04001/ rule 2 /^102$/ /02XXXX04002/ rule 3 /^103$/ /02XXXX04003/ rule 4 /^104$/ /02XXXX04004/ rule 5 /^105$/ /02XXXX04005/ rule 6 /^106$/ /02XXXX04006/ rule 7 /^107$/ /02XXXX04007/ rule 8 /^02XXXX0400.$/ /\0/ rule 9 /.*/ /02XXXX04000/ ! voice translation-rule 3 rule 1 /^02XXXX04000/ /501/ rule 2 /^02XXXX04001/ /101/ rule 3 /^02XXXX04002/ /102/ rule 4 /^02XXXX04003/ /103/ rule 5 /^02XXXX04004/ /104/ rule 6 /^02XXXX04005/ /105/ rule 7 /^02XXXX04006/ /106/ rule 8 /^02XXXX04007/ /107/ ! voice translation-rule 4 rule 1 /02XXXX04000/ /501/ ! ! voice translation-profile incoming translate called 4 ! voice translation-profile outboundtoCME translate called 3 ! voice translation-profile outbtestsipcme translate called 3 ! voice translation-profile outgoing translate calling 2 translate called 1 ! voice translation-profile pilot translate called 1 ! application service aa flash:bacd/app-b-acd-aa-3.0.0.7.tcl paramspace english index 1 param number-of-hunt-grps 3 param menu-timeout 6 param handoff-string aa param dial-by-extension-option 4 param moh bacd_music_on_hold.au paramspace english language en param max-time-vm-retry 2 param max-extension-length 3 param aa-pilot 500 paramspace english location flash:bacd/ param second-greeting-time 60 param welcome-prompt _bacd_welcome.au param call-retry-timer 5 param voice-mail 550 param max-time-call-retry 600 param service-name callq ! service callq flash:bacd/app-b-acd-3.0.0.7.tcl param aa-hunt3 530 param queue-len 10 param number-of-hunts-grps 3 param aa-hunt1 510 param aa-hunt2 520 param queue-manager-debugs 1 ! ! ! voice-card 0/4 dsp services dspfarm no watchdog ! ! ! interface Loopback0 ip address 10.10.70.2 255.255.255.255 ! interface GigabitEthernet0/0/0 ip address 10.10.70.130 255.255.255.252 negotiation auto ! interface GigabitEthernet0/0/1 ip address 10.10.70.134 255.255.255.252 negotiation auto ! interface GigabitEthernet0/1/0 description ## connection to ITSP ## ip address 10.18.20.122 255.255.255.252 negotiation auto ! interface Service-Engine0/4/0 ! interface GigabitEthernet0 vrf forwarding Mgmt-intf no ip address shutdown negotiation auto ! ! router eigrp 100 network 10.10.70.2 0.0.0.0 network 10.10.70.128 0.0.0.3 network 10.10.70.132 0.0.0.3 ! ip route 0.0.0.0 0.0.0.0 10.10.40.254 ip route 10.10.40.0 255.255.255.0 GigabitEthernet0/0/0 10.10.70.129 ip route 10.10.40.0 255.255.255.0 GigabitEthernet0/0/1 10.10.70.133 200 ! sccp local Loopback0 sccp ccm 10.10.70.2 identifier 1 version 7.0 sccp ! sccp ccm group 1 associate ccm 1 priority 1 associate profile 3 register mtpcisco associate profile 1 register xcoder ! ! ! telephony-service sdspfarm units 2 sdspfarm transcode sessions 5 sdspfarm tag 1 xcoder max-ephones 5 max-dn 36 ip source-address 10.10.70.2 port 2000 max-conferences 8 gain -6 call-park system application moh enable-g711 "flash:bacd/en_bacd_music_on_hold.au" web admin system name admin password P@ssw0rd! dn-webedit time-webedit transfer-system full-consult create cnf-files version-stamp 7960 Jun 26 2019 17:40:00 ! ! dspfarm profile 1 transcode codec g711alaw codec g711ulaw codec g729br8 codec g729r8 maximum sessions 5 associate application SCCP ! dspfarm profile 2 transcode universal codec g729abr8 codec g729ar8 codec g711alaw codec g711ulaw codec g729br8 codec g729r8 maximum sessions 8 associate application CUBE ! dspfarm profile 3 mtp codec g711ulaw maximum sessions software 10 associate application SCCP shutdown ! dial-peer cor custom name PSTN name internal ! ! dial-peer cor list Local member internal ! dial-peer cor list PSTN member PSTN member internal ! ! dial-peer voice 1000 voip \\ incoming to service AA translate destination-pattern 501 session protocol sipv2 session target ipv4:10.10.70.2 voice-class sip profiles 1 dtmf-relay sip-kpml codec g711ulaw ! dial-peer voice 1001 voip \\ incoming to service AA pilot service aa session protocol sipv2 incoming called-number 500 dtmf-relay sip-kpml codec g711ulaw no vad ! dial-peer voice 1011 voip description ## Inbound - SIP Trunk - BACD ## destination-pattern 500 session target ipv4:10.10.70.2 incoming called-number 500 dtmf-relay rtp-nte codec g711ulaw no vad shutdown ! dial-peer voice 2000 voip \\ outgoing leg 2 corlist outgoing PSTN description ## Outbound - CME - SIP Trunk ## translation-profile outgoing outgoing destination-pattern 9T session protocol sipv2 session target ipv4:10.18.20.121 voice-class codec 1 voice-class sip bind control source-interface GigabitEthernet0/1/0 voice-class sip bind media source-interface GigabitEthernet0/1/0 dtmf-relay sip-notify rtp-nte no vad ! dial-peer voice 1002 voip \\ outgoing leg 1 description ## Inbound - CME - Telco ## session protocol sipv2 incoming called-number 9T voice-class codec 1 voice-class sip bind control source-interface Loopback0 voice-class sip bind media source-interface Loopback0 dtmf-relay sip-notify rtp-nte no vad ! dial-peer voice 1009 voip \\ incomming leg 2 description ## Outbound - SIPTrunk - CME ## translation-profile outgoing outboundtoCME destination-pattern 0213950400. session protocol sipv2 session target ipv4:10.10.70.2 voice-class codec 1 voice-class sip bind control source-interface Loopback0 voice-class sip bind media source-interface Loopback0 dtmf-relay sip-notify rtp-nte no vad ! dial-peer voice 1010 voip \\ incomming leg 1 description "" TESTING INCOMING INBOUND TELCO - CME "" translation-profile incoming incoming session protocol sipv2 incoming called-number 0213950400. voice-class codec 1 voice-class sip bind control source-interface GigabitEthernet0/1/0 voice-class sip bind media source-interface GigabitEthernet0/1/0 dtmf-relay sip-notify rtp-nte no vad ! really appreciate any advise on this case. thank you
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Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
05-10-2019
12:17 AM
05-10-2019
12:17 AM
Really appreciate if anyone can help me out of this problem.
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Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
05-08-2019
12:35 AM
05-08-2019
12:35 AM
Hi Community, I 'Think' I have got an interoperability issue with my ITSP. Pick up call from ITSP to IP Phone under CME come up with no audio at all. Below is the details: Configuration set. Router CME. SIP Trunk to ITSP. Endpoint is Cisco SIP IP Phone. CUBE Enable. DID is configured Hunting. Identity Sheet. IP Address Number Description 10.18.20.121 - ITSP IP 10.18.20.122 - CE IP 10.10.70.2 - CME 10.10.40.7 103 IP Phone A (IP Phone who received the call) 10.10.40.13 109 IP Phone B (IP Phone who pickup the call) 10.10.40.80 - Microsip - 08XXXX496190 (I hide 4 digit for security purpose) Caller from outside - 02XXXX04003 (I hide 4 digit for security purpose) PSTN Number Skenario 1. Step 1. Call from ITSP to DID IP Phone A Extension 103 Step 2. Call comming to IP Phone A Extension 103 and IP Phone is ringing. Step 3. IP Phone B Extension 109 Pickup the call. Step 4. Call Connected but no audio on caller and called side. Attached: -Diagram SIP Call : Pick up Fail.jpg -Debug ccsip message : debug ccsip message - pickup call no audio.txt Skenario 2. Step 1. Call from ITSP to DID IP Phone A Extension 103 Step 2. Call comming to IP Phone A Extension 103 and IP Phone is ringing. Step 3. IP Phone B Extension 109 Pickup the call. Step 4. Call Connected but no audio on caller and called side. Step 5. IP Phone B extension 109 press hold, and press resume. Step 6. Audio is normal. Attached: -Diagram SIP Call : Pick up with re-invite.jpg -Debug ccsip message : debug ccsip message - pickup call wih re-invite.txt Skenario 3. Step 1. Call from MicroSIP (standalone SIP Endpoint) to Extension 103 IP Phone A. Step 2. Call comming to IP Phone A Extension 103 and IP Phone is ringing. Step 3. IP Phone B Extension 109 Pickup the call. Step 4. Call Connected with audio normally. -Diagram SIP Call : Pick up success from MicroSIP.jpg (*will uploaded later, because the policy of maximum attached file) -Debug ccsip message : debug ccsip message - pickup call normal microsip.txt I see that CME foward update sip message to ITSP; ITSP seems doesn't understand the massage and call come up with no audio. i have already configure sip normalization message and apply it specifically on dial-peer or Global config but problem still persist. and i have configured sip midcall-signalling block the sip message 'update' still forwarded to ITSP. Please, advice how to fix this. Thank you.
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Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
03-18-2019
06:20 AM
03-18-2019
06:20 AM
Please help.
Anyone know the new link for download cme b-acd with tar format.
i need to download cme-b-acd-3.0.0.7.tar.
I have already try two link above and do search on internet but have no luck to find out the working link to download.
Really appreciate for any help.
Thank you
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Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
02-24-2019
07:57 PM
02-24-2019
07:57 PM
Hi Make sure you have correct BIND statement on Dial Peer or Global .
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12-10-2018
08:49 AM
Hello everyone, Sorry for having low knowledge about WFO and QM Stuff. I am trying to install WFO-QM and facing these issue : First. Error : services could not be contacted. Verify Jetty and Data API services have been started Condition : When QM trying to connect to the Database. Caused By : "Reporting Services" of SQL server is used port 80. (SQL server/application is coresident with QM.) Reference : https://community.cisco.com/t5/contact-center/qm-8-5-2-installation/td-p/1868426 status : Done. Second. Error : Could not set Recording Home Directory: Timed out waiting for Jetty Service to start (Error capture is attached - "1.Recording Home Directory Error"). Condition : on installation wizard; site settings step; set Storage Loc. Fact & Document reference : the error said timed out waiting for Jetty service, but i have checked that qmJetty service in Running state (attached - "2.qmJetty Service is Running"). and i found the error on Cisco Documentation, but sadly the documentation doesn't give any suggestion (Error code "QMPI2046" attached - "3.Cisco Doc for this issue"). Thoughts : none. Question : Please, advice, how this can be fixed.
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Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
09-18-2018
11:38 PM
09-18-2018
11:38 PM
Hi Team,
whether 3rd party SIP device advanced and basic consume difference type of license?
Thank you,
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Created by
gilang ramadhan
in Other Collaboration Subjects
in Other Collaboration Subjects
08-12-2018
08:38 PM
08-12-2018
08:38 PM
Greetings to all Cisco Collab community member , hope you guys doing well. I have an issue with Cisco Jabber, below is the details: Issue: Cisco Jabber state change to disconnected and prompt Update Credentials "Your Instant messaging service credentials are invalid. Please update your account information". (appear in mobile device, for CSF i don't know yet because all users use a mobile platform for Cisco Jabber).
*this pop up appear often enough in a different devices and i don't know exactly the symptoms, maybe you guys can guide me to get some log.
-- Workaround:
Re-typing password in the CUCM IM and Presence Page on Cisco Jabber App.
Deployment:
Internal Network Same network with CM DMZ1 for nic internal&DMZ2 for nic external
-------------- ------------------ ---------------------
= CUCM = >>>> = Expressway C = >>>> = Expressway E =
= IMP = = = = Dual NIC with NAT =
-------------- ------------------- ----------------------
Each Servers is clustering and have 2 nodes each cluster.
Please see attachments below: 1. Update credentials notification
2. Update credentials pop up.
Kindly help to resolve this issue.
thank you.
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Created by
gilang ramadhan
in Network Management
in Network Management
04-03-2018
11:12 PM
04-03-2018
11:12 PM
Hi,
I'm facing a problem with the installation of NIM-SSD on cisco ISR 4330. my NIM-SSD state is out of service after booting state for couple minutes.
i was search the procedure to install it but not found something really technical procedure to install.(HW Installation Guide ISR 4000 Series)
below is the details:
## Show Version ##
Cisco IOS XE Software, Version 16.06.03 Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Ve rsion 16.6.3, RELEASE SOFTWARE (fc8) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2018 by Cisco Systems, Inc. Compiled Wed 28-Feb-18 23:54 by mcpre Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc. All rights reserved. Certain components of Cisco IOS-XE software are licensed under the GNU General Public License ("GPL") Version 2.0. The software code licensed under GPL Version 2.0 is free software that comes with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such GPL code under the terms of GPL Version 2.0. For more details, see the documentation or "License Notice" file accompanying the IOS-XE software, or the applicable URL provided on the flyer accompanying the IOS-XE software. ROM: IOS-XE ROMMON VG-Branch-Unit01 uptime is 18 hours, 4 minutes Uptime for this control processor is 18 hours, 7 minutes System returned to ROM by Reload Command System image file is "bootflash:isr4300-universalk9.16.06.03.SPA.bin" Last reload reason: Reload Command This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html If you require further assistance please contact us by sending email to export@cisco.com. Suite License Information for Module:'esg' -------------------------------------------------------------------------------- Suite Suite Current Type Suite Next reboot -------------------------------------------------------------------------------- FoundationSuiteK9 None None None securityk9 appxk9 AdvUCSuiteK9 None None None uck9 cme-srst cube Technology Package License Information: ----------------------------------------------------------------- Technology Technology-package Technology-package Current Type Next reboot ------------------------------------------------------------------ appxk9 appxk9 Permanent appxk9 uck9 uck9 Permanent uck9 securityk9 securityk9 Permanent securityk9 ipbase ipbasek9 Permanent ipbasek9 cisco ISR4331/K9 (1RU) processor with 7940073K/6147K bytes of memory. Processor board ID FDO2202A15C 3 Gigabit Ethernet interfaces 4 Voice FXO interfaces 2 Voice FXS interfaces 32768K bytes of non-volatile configuration memory. 16777216K bytes of physical memory. 14659583K bytes of flash memory at bootflash:. 0K bytes of WebUI ODM Files at webui:. 20971520K bytes of SATA hard disk at harddisk:. Configuration register is 0x2102
## Show inv ##
NAME: "Chassis", DESCR: "Cisco ISR4331 Chassis" PID: ISR4331/K9 , VID: V04 , SN: FDO2202A15C NAME: "Power Supply Module 0", DESCR: "250W AC Power Supply for Cisco ISR 4330" PID: PWR-4330-AC , VID: V02 , SN: PST2150N004 NAME: "Fan Tray", DESCR: "Cisco ISR4330 Fan Assembly" PID: ACS-4330-FANASSY , VID: , SN: NAME: "module 0", DESCR: "Cisco ISR4331 Built-In NIM controller" PID: ISR4331/K9 , VID: , SN: NAME: "NIM subslot 0/2", DESCR: "NIM-2FXS/4FXOP Voice Analog Module" PID: NIM-2FXS/4FXOP , VID: V01 , SN: FOC22064TFU NAME: "PVDM subslot 0/4", DESCR: "PVDM4-32 Voice DSP Module" PID: PVDM4-32 , VID: V02 , SN: FOC220605N2 NAME: "NIM subslot 0/5", DESCR: "ISR SSD Module" PID: ISR-SSD , VID: V01 , SN: NAME: "subslot 0/5 disk0", DESCR: "harddisk" PID: UBA2RFO200HCE1-FMF-CS , VID: 6.0.A , SN: 11001548475 NAME: "NIM subslot 0/0", DESCR: "Front Panel 3 ports Gigabitethernet Module" PID: ISR4331-3x1GE , VID: V01 , SN: NAME: "module 1", DESCR: "Cisco ISR4331 Built-In SM controller" PID: ISR4331/K9 , VID: , SN: NAME: "module R0", DESCR: "Cisco ISR4331 Route Processor" PID: ISR4331/K9 , VID: V04 , SN: FDO21521L6W NAME: "module F0", DESCR: "Cisco ISR4331 Forwarding Processor" PID: ISR4331/K9 , VID: , SN:
## Show Platform ##
Chassis type: ISR4331/K9
Slot Type State Insert time (ago) --------- ------------------- --------------------- ----------------- 0 ISR4331/K9 ok 18:08:38 0/0 ISR4331-3x1GE ok 18:05:48 0/1 NIM-SSD out of service 00:11:54 0/2 NIM-2FXS/4FXOP ok 18:05:08 0/4 PVDM4-32 ok 18:05:08 0/5 ISR-SSD ok 18:06:17 1 ISR4331/K9 ok 18:08:38 R0 ISR4331/K9 ok, active 18:08:38 F0 ISR4331/K9 ok, active 18:08:38 P0 PWR-4330-AC ok 18:08:08 P2 ACS-4330-FANASSY ok 18:08:08
Slot CPLD Version Firmware Version --------- ------------------- --------------------------------------- 0 17100927 16.7(3r) 1 17100927 16.7(3r) R0 17100927 16.7(3r) F0 17100927 16.7(3r)
## Show hw-module subslot 0/1 oir ## Module Model Operational Status ------------- -------------------- ------------------------ subslot 0/1 NIM-SSD out of service(failed too many times)
I didn't see any led indicator of NIM-SSD is on.
please let me know if you need more information to help solving this issue.
really appreciate for any help.
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Labels:
Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
08-08-2016
09:40 PM
08-08-2016
09:40 PM
Hallo Everyone, is there any official document stating cisco sip phone can not be registered without the DN?,
Please kindly help to provide it,
Thank you,
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Created by
gilang ramadhan
in IP Telephony and Phones
in IP Telephony and Phones
07-01-2015
01:21 AM
07-01-2015
01:21 AM
Please Help, Im having an issue with my cisco 3905. some CP 3905 can't make or receive call from internal extension with same location and device pool. Parameter IP Phone A IP Phone B IP Phone C Extension 5001 5002 5003 PT PT_Staff PT_Staff PT_Staff CSS CSS_Tasik CSS_Tasik CSS_Tasik Device Pool DP_Tasik DP_Tasik DP_Soetta Location Site A Site A Site B Firmware CP3905.9-2-2ES8 CP3905.9-2-2ES8 CP3905.9-2-2ES8 IP Phone A Call to IP Phone B fail IP Phone B Call to IP Phone A fail IP Phone A Call to IP Phone C success IP Phone B Call to IP Phone C success IP Phone C Call to IP Phone A success IP Phone C Call to IP Phone B success CSS Tasik contain PT_Staff partition, ip phone on remote site. Any Help Will be appreciated :) Thanks in advance
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- Tags:
- 3905 issue
Labels:
02-13-2014
07:29 AM
Oh i'm so sorry, thanks for your help and information Gergely, Regards, Gilang
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Re: Failed Create CTI Port IVR 7
in IP Telephony and Phones
02-13-2014
07:27 AM
02-13-2014
07:27 AM
Carlo Thanks a lot for your attention and your kindness
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02-13-2014
07:10 AM
are you sure Gergely?, could you provide the documentation?. Thanks,
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Re: Failed Create CTI Port IVR 7
in IP Telephony and Phones
02-13-2014
07:02 AM
02-13-2014
07:02 AM
I was done thats step, i changed user and password and reset CCX Engine, but still failed when add a new cisco Unified CM Telephony Call Control Group. do you have any suggestion Carlo? Thanks Best Regards, Gilang
... View more
Created by
gilang ramadhan
in IP Telephony and Phones
05-14-2019
05-14-2019
@HARIS_HUSSAIN wrote:Which dial-peer you are matching for an incoming
call from ITSP. Make sure you ...
Created by
gilang ramadhan
in IP Telephony and Phones
05-10-2019
05-10-2019
Really appreciate if anyone can help me out of this problem.
Created by
gilang ramadhan
in IP Telephony and Phones
05-08-2019
05-08-2019
Hi Community, I 'Think' I have got an interoperability issue with my
ITSP. Pick up call from ITSP to...
Created by
gilang ramadhan
in IP Telephony and Phones
03-18-2019
03-18-2019
Please help. Anyone know the new link for download cme b-acd with tar
format. i need to download cme...
Created by
gilang ramadhan
in IP Telephony and Phones
02-24-2019
02-24-2019
Hi Make sure you have correct BIND statement on Dial Peer or Global .
12-10-2018
Hello everyone,Sorry for having low knowledge about WFO and QM Stuff.I
am trying to install WFO-QM a...
09-18-2018
Hi Team, whether 3rd party SIP device advanced and basic consume
difference type of license? Thank y...
Created by
gilang ramadhan
in Other Collaboration Subjects
08-12-2018
08-12-2018
Greetings to all Cisco Collab community member , hope you guys doing
well.I have an issue with Cisco...
Created by
gilang ramadhan
in Network Management
04-03-2018
04-03-2018
Hi, I'm facing a problem with the installation of NIM-SSD on cisco ISR
4330. my NIM-SSD state is out...
Created by
gilang ramadhan
in Unified Communications Infrastructure
11-28-2017
11-28-2017
"can i only restore the publisher to the new cluster, then i upgrade the
publisher to 11.5, and afte...
Created by
gilang ramadhan
in Unified Communications Infrastructure
11-27-2017
11-27-2017
Hi All, I have a CUCM Cluster that consist of 4 Servers (1 pub and 3
subs). I am planning to upgrade...
Created by
gilang ramadhan
in TelePresence and Video Infrastructure
06-20-2017
06-20-2017
I have a same issue on same deployment model, and get same error too, I
know the documentation is te...
08-08-2016
Hallo Everyone, is there any official document stating cisco sip phone
can not be registered without...
Created by
gilang ramadhan
in IP Telephony and Phones
07-01-2015
07-01-2015
Please Help,Im having an issue with my cisco 3905. some CP 3905 can't
make or receive call from inte...
Public Statistics
| Date Registered | 02-13-2014 04:08 AM |
| Date Last Visited | 02-22-2020 11:59 PM |
| Total Messages Posted | 23 |
Helpful Votes Given To
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|---|---|
| 5 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
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