Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi, We are integrating chatbot with ECE version 12.0 ES6 ET1 and we got issue when we try to sendo message in conversation. We opened a TAC, but they ask us to send message in devnet forum. However, in many messages, we found only message to send ema...
Hi Team, I have a customer that has an ASA 5525-x V9.8(3)16 and purchased 500 AnyConnect Apex LicensesCustomer informed that licenses were converted to Smart licenses on the Cisco Site, and they suspect this Hardware not support licenses of this mode...
We could see outbound could be in SPOG in V12, bringing outbound option to web based.Unfortunatelly, we couldn´t see any picture or anything about this. Could we create/manage campaigns or only see/start/stop a campaing created by client at AW?We nee...
Hi all,
I have a CME 10.5 and I'm trying to capture calls on a CIPC (SCCP) from a 7821 (SIP) but it doesn't work. There is a way to capture calls from a SIP phone using a SCCP phone?
Thank you,
Lucas
After contacted ECE team through email, we received orientation to update patch V12ES06ET3 and after this patch was applied system started to work well as designed!Thank you for assistance!
So the ASA 5525-x only accept licenses not smart . Right?Is posible convert their licences Apex to ''Classic License''?and if is posible just convert this licenses ? and what team or email I need send?
After insallation, i´m attaching screen for this feature. I hope could help someone...Outbound using SPOG become API. So, you can choose to configure at SPOG or at config manager. If you configure at SPOG, can´t use config manager to upload contacts
