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Symptom:
cannot transfer calls from 7941 and 7942
we recently loaded the cmterm-devicepack9.1.2.12039-1.cop on our Call Manager version: 9.1.2.10000-28 for DX80 support.
older model 7941 and 7942 model telephones are subject to the bug listed below...
Symptom:
cannot transfer calls from 7941 and 7942 model telephones.
we recently loaded the cmterm-devicepack9.1.2.12039-1.cop on our Call Manager version: 9.1.2.10000-28 for DX80 support - in that .cop file is added support for telephones. Our netw...
Dear Cisco Support Forum.. Hoping someone can help a bit with porting outside telephone numbers into our CallManager.We are porting outside telephone numbers through a SIP trunk into our CallManager. The SIP trunk is configured, (and it is up and reg...
I am relatively new to Cisco Unified Communications and definitely new to the scripting side of it. Monday is a holiday for Utah - all support personnel are on vacation and I need to check the dates in the document. Can anyone share the steps to ...
Hi everyone,
I use auto-reg on my cluster and got this message. (Telephony service is unavailable);
I did find a workaround for an urgently needed VIP phone.
if you are using auto-reg - or once it is in the system. After manually entering the MA...
Thank, yes. That was what I did exactly. It was The surprise of the device defaults getting changed were the gotcha here. We live and learn. Thank you do much.
Hi Rajan- thank you
The issue became that that particular cop file contained that version of firmware for the phones and replaced the default value with it. The release notes say that it supports this level of firmware however it does not tell ...
Hi Mohammed,
the calls included transfers both onNet and offNet - When using Finesse; the agents would get the 'no-sign' (a red circle with a line through it) and the radio button to 'transfer' would not be present. The only available option was ...
