About Chris Gardner

Chris Gardner · 05-02-2016

When running a Contact Service Queue Activity report most of the columns that are supposed to be averages are showing up as the sum of the numbers in the totals row instead of the average. Avg speed of answer and Avg handle time are 2 examples of thi...

Chris Gardner · 01-31-2018

Five easy steps on any router, 3945E or 3945. 1. Verify: show run | include boot2. Conf tno boot system flash:c3900nm-advsecurityk9-mz.12.4-15.T3.bin (old ios) or you can just give no boot systemboot system <flash0:c3900.........>3. end4. Wr mem5....

Chris Gardner · 10-04-2017

This is what you can do if you want to get the external caller id On the console > go to options > preferences > advanced > select "No Calls" this is will allow the call to bypass the CTI route point and allows the external call to directly hit the ...

Chris Gardner · 05-03-2016

Thanks for the quick response! We are planning up upgrade to 10.6 later this year so we will probably wait and just fix it then.

Chris Gardner · 08-16-2013

This is happening for me even within the network. I have my laptop running CUPC at my desk and when I dial my number from another extension my desk phone rings but CUPC does not. I have the CUPC client in soft phone mode. Deskphone control works fine...

Chris Gardner · 08-16-2013

I am seeing the same behaviour. The line appearances on both the deskphone and the Jabber (does the same thing using CUPC) are in the same partition but the soft phone will not ring when called. I have a few remote users that need this to work as the...

Member Since	‎03-26-2013 10:54 AM
Date Last Visited	‎03-20-2024 12:30 AM
Posts	6
Total Helpful Votes Received	15

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CUIC 9.0. CSQ Activity reports

Re: 2900/3900 ISR G2 has two CF

Re: Just to add a followup. It

Thanks for the quick response

Jabber can place call but can not receive call on softphone mode

Jabber can place call but can not receive call on softphone mode