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Hi Doug,No, I did not intend to send an attachment.Brad

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Hi Doug,I was told by TAC that it wasn't possible to change it from CET, but you might want to open ...

We have struggled with an issue for more than a year related to HA over WAN. Even a brief network ou...

We have had a few issues with 8.6.6.0 crashing on Win 10 64-bit. TAC reviewed the logs and determine...

Update for anyone who has a similar question. TAC confirmed the only way to enter post-call work sta...

We're using UCCX version 10.6(1) with Finesse as the desktop. We want to make "work" state optional....

Thank you for the suggestion, Manish. I tried 8-4-2S instead, but the phone is still stuck even afte...

Purchased a used 7962 from eBay and it wouldn't upgrade/register, so I performed factory reset proce...

I have this same question.  Just curious if you figured out the answer.

Just curious if anyone found a solution? I have a customer experiencing this exact behavior with J4W...

Thank you, Kevin. I think this did the trick. Do I also need to do this for the inbound dial peer?

Thank you both for your suggestions. I have implemented and will allow a few days for the customer t...

Hi Kevin,I just want to make sure this won't have any negative impact on regular voice calls using t...

Hi Kevin,Calling number: 15554869010Called number: 15559465226I have attached the "show tech" for yo...