Michael Hanes

Marshall, I am glad to hear that you found the video helpful.-David

(view in My Videos)David Hanes is a technical expert in the area of fax over IP technologies. He has...

IntroductionRelated Information Introduction David Hanes is an engineer for the Cisco Customer Advan...

Hi Kevin,Good to know. I wish I had an explanation for you here but there was obviously a software d...

This IOS is fairly recent so it should not have the defect that I am thinking about from years ago. ...

Hi Kevin,Your scenarios sounds pretty basic so I am not sure where you would be picking up so much d...

ATA187 supports protocol-based or standards-based T.38.Regards,David

In the past when I have seen this sort of problem, the cause was that the last DCN message was not b...

Hi Mani,Thanks for the clarifications. It looks like you have a few different scenarios that you are...

Your MGCP configuration is correct and working fine.Your debug output is interesting... it appears t...

The ATA187 supports standards-based or protocol-based T.38. From all of the information that I have ...

I am not familiar with the IMECOM or the Checkpoint Firewall products so it is hard to know what pro...

Hi John,If my hunch is correct, when the local handset is connected and the same number is dialed, t...

Hi Amir,I did not realize that you had an MTP in this call flow. There are issues sometimes with MTP...

Hi Mani,I apologize but I am still a little confused by what you mean by clear channel. In your last...