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Hi,we were migrating the existing setup to UCS platform we completed everyting but the network features were not displaying but when i check through CLI all the services were started and fine issue is only with GUI.
Hi All,I need clarity on ICM DB Lookup, the scenario is as follows.For post call survey we need to retrive Agent peripheral number from termination call detail table using routercallkey, routercallkeyday of the first call so that it can be used in th...
The fix for this issue is on Microsoft side to install the patch or the workaround in the following link. I just opened a TAC & got the confirmation.
https://msrc.microsoft.com/update-guide/vulnerability/CVE-2023-44487
Regards,
Dhillip A
Hello Densie, Sorry for delay, Yes the request is successful, i was getting uncaughtrefrence error. After looking into you example of i was able to get the request passed successfully. _dialog.sendDTMFRequest(_user.getExtension(),{success : _DTMFSucc...
Denise, Thanks, yes was able to get this going with SendDTMFRequest method over the weekend. issue is with with handling the dialog. Regards, Dhillip A
I tried to replicate the call recording just with send dtmf, but keep getting 400 Bad request.Is this right?sendDTMFRequest : function () {_clientLogger.log ("sendDTMFRequest(): in method");if (_dialog === null) {_clientLogger.log("sendDTMFRequest():...