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Hi, I have an one-way issue, when a call transfered on a Cisco Phone 88xx and 78xx, not on a Cisco Phone 79xx in SIP mode.have you ever encountered this problem?When we connect to the phone webpage, we can see the active RTP stream, and I see the inc...
Hi, I want export the PizzaGuy contact to CUP Server 11.0. I know this feature was added with version 12.5.I can't find a document that describes the database schema. Has anyone done this kind of export? Does anyone know the tables in the values are ...
Hi, My client wants to use Jabber for UCCX agents. By default when an incoming call arrives, Jabber for windows moves to the foreground in front of the Finesse desktop.Is it possible to force Jabber on background ?If yes which parameter should be ch...
Hi, I have a question with UCCXI would like to create a script in which a prompt is played and a test is performed at the same time.I know it's possible by putting the call on hold but I have a lot of different music. And I can't dedicated CTI ports ...
Hello,
I would like to know what stands for TNP firmware. I'm trying to download some POLI locales for phones on Cisco website and some of those files are specified under TNP firmware.
What does it mean?
Regards,
Hi Sadav and Nithin, Thanks for your quick answers.I tested by disabling the OPUS codec, this solved the problem.after I prioritized the G 711 codec and reactivate the OPUS codec, the transfer is operational. thank you very much for your time Romuald...
Hi Anthony,Thanks for your answer.I don't see how the information is reused in the primary application. I want to be able to change the CSQ after this test.But you gave me an idea for another pointThanks for your help
Hi David, On the CSQ 1, when the call is queued. I have a step "Play Prompt" and after a step "Get Reporting Statistics". See the screenshot.The second step is executed at the end of the prompt. But I want make the "Get Reporting Statistics" after 45...
