Hi, I have an one-way issue, when a call transfered on a Cisco Phone 88xx and 78xx, not on a Cisco Phone 79xx in SIP mode.have you ever encountered this problem?When we connect to the phone webpage, we can see the active RTP stream, and I see the inc...

Hi, My client wants to use Jabber for UCCX agents. By default when an incoming call arrives, Jabber for windows  moves to the foreground in front of the Finesse desktop.Is it possible to force Jabber on background ?If yes which parameter should be ch...

Hi, I have a question with UCCXI would like to create a script in which a prompt is played and a test is performed at the same time.I know it's possible by putting the call on hold but I have a lot of different music. And I can't dedicated CTI ports ...