I have a unique scenario.  One of my customers is migrating from an a CUCM/CUC 10.x environment to a new 12.x environment.  This project was brought about because of an acquisition.  The old Unity is connected to the old companies ldap, and the new u...

Does anyone know what URL CUCM and CUC go to to retrieve their licenses?  I have a customer who wants to lock their servers down to only reach that URL on the internet.

I have a bunch of brand new 8821 phones.  After pulling them out of the box and manually adding a Wi-Fi profile, they now have the Wifi and Admin screens greyed out.  They have not yet communicated with a Callmanager, so they would not have been told...

I'm not sure which would be the best support forum to put this in.  Although I know that remote surveillance is covered in Telepresence classes, so I'm hoping to get advice here.  I didnt want to put this in Small Business because I typically work on...

I'm trying to help a friend set up a small office with 20 phones.  They are trying to figure out what hardware they would need.  Based on the size, I think a CallManager Express is all they need.  But I'm trying to find them the hardware they would n...