Member since ‎01-04-2007

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  • 11 Posts
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Hello,I'm building a Finesse gadget to display the agents of a team with there current assigned attributes. I want the gadget to display only the agents that are actually logged on and I want to update de gadget dynamically when an agent of the team ...
I have a question about the SQL Configuration Manager configuration: is it supported/allowed to assign a certificate to the Protocols for MSSQLSERVER configuration on the AW/HDS? My customer wants to connect to the AW DB from an external application,...
Hi all, I have Enterprise Chat & Email running on version 11.6. It is using the Database Cluster of the customer. Now I need to change the hostname of the external database in my ECE configuration. Does anyone of you know if this is possible? I canno...
Regarding webchat ECE documentation states at several places that attachments can be exchanged between customer and agent. Has anyone used or found the option to send an attachment from the customer to the agent? Do I maybe need a custom template to ...
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Member Since ‎01-04-2007 01:56 AM
Date Last Visited ‎03-21-2022 05:30 AM
Posts 11
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