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I have a user who is having the following problem:(1) He attempts to retrieve his voicemail messages by pressing the "messages" button on his 7962 phone. When prompted to enter his PIN, the DTMF tones from the keypad are not produced.(2) If he dials ...
Hello, I am migrating a number of DIDs from a Nortel DMS environment to a Cisco IPT environment. After the numbers are ported from the carrier, I log into the inbound gateway, start an ISDN Q.931 debug, manually dial the 10 digit DID and monitor whet...
We are upgrading to a Cisco IPT solution. In the meantime we will be using legacy (i.e. non-POE) switches. In this case the spec for the 7937 Conference station requires for the use of a power brick (CP-PWR-CUBE-3) which I assume is to to provide the...
During a discussion of how to define a dialing plan, the design group was contemplating ideas of how to categorize or group numbers used in like functions (e.g. ACD DNs, service DNs, CTI route point DNs, etc.). I suggested simply assigning like numbe...
Thanks for posting such a great Wireshark tutorial. I viewed another tutorial as an intro to the Wireshark application. This serves as an awesome introduction to using Wireshark to troubleshoot VoIP issues.
1) The problem was reported in mid-August. It's cropped up before in the March/April time frame. (I think) the cluster was rebooted at that time and that seems to have resolved it. However it's probably been drifting since then.(2) What is the CLI sy...
