Hi, I'm trying to set up a call handler that allows a caller to enter a direct extension to transfer to (all of them exist in Unity), or, if they don't enter an extension, roll through about 20 extensions until someone answers. Conceptually I see it ...

Running Unity Connection 8.5.1 e and working with the Greetings.  I have two greetings configured, one for regular school year and the other for summer when there is no school.  I Select Greeting (standard) and trying to select Enable until , unfortu...

I need to order additional ATA's.  I have been using ATA 186's for all of my fax machines, and want to know if I should buy the newer 187's or should I stick to the 186's, are there any issues or problems.  I am running a 7.1.5 call manager and most ...