SRST 911 router question

[hutto.txed.net]

I have some cisco 2800 routers, H.323 gateways, that I am using as SRST, I am also using them to dial 911 with an external analog direct line from the phone co.  Since this is an external line and not part of my PRI, All of my phones are IPPhones, when ever someone dials 911 it goes out the analog phone line 555-555-5555, which is plugged directly into my fxo port, which works great.  The issue is when 911 operator calls back to see if it is an emergency, there is no one to answer this line, just the router, is there a way to have this line forwarded to a ip phone, with a real person?  The reason we use the analog line, is because the phone co. can attach a real address to this number and the emergency people show up at the correct location.   

[yahsiel2004]

You can create a translation rule to change the called number to the phone number of an operator or secretary or a designated person who will answer the call.

Regards,

Yosh

[Carlo Poggiarelli]

Hi Maximo.

On the voice-port configuration you can add this command:

connection plar-opx xxxx where xxxx is the extension you want to send the call to.

Hope this helps

Regards

Carlo

[yahsiel2004]

Carlo,

Great info (+5)

Regards,

Yosh

[hutto.txed.net]

I tried the command and when I call the analog line it just rings and rings.  The extension I added is my phone extension at my desk and it never rings, I tried it with just the four digit numbers and than the 7 digit with a 9 to get out, makes no difference.  Here is my router run config.

Current configuration : 2888 bytes

!

! Last configuration change at 12:50:56 CDT Wed Apr 3 2013 by maximo.rivera

!

version 12.4

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname CCES.SRST

!

boot-start-marker

boot-end-marker

!

enable secret 5 $1$6Gm1$6PRGGqHn.G85/tNP1qS231

!

aaa new-model

!

!

aaa authentication login default group radius local

aaa authentication enable default group radius enable

aaa authorization console

aaa authorization exec default group radius local

aaa accounting suppress null-username

aaa accounting exec default start-stop group radius

aaa accounting system default start-stop group radius

!

aaa session-id common

clock timezone CST -6

clock summer-time CDT recurring

ip cef

!

!

!

!

ip domain name hutto.txed.net

!

!

trunk group  POTS

max-calls any 2

hunt-scheme sequential

!

voice-card 0

!

!

!

!

!

!

!

!

!

!

!

!

!

!

username calence privilege 15 secret 5 $1$wr8V$VpxOpiBpheZkuIm6Ikao00

username admin privilege 15 secret 5 $1$3M6e$gy56MUA/nrP8zPRkb4jDG1

!

!

!

!

!

interface FastEthernet0/0

ip address 10.120.100.2 255.255.254.0

duplex auto

speed auto

h323-gateway voip interface

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

interface Serial0/3/0

no ip address

shutdown

!

ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 10.120.100.1

!

!

no ip http server

no ip http secure-server

!

snmp-server community R1v3rH0rs3 RW

snmp-server community H1PP0$ RO

snmp-server contact Hutto ISD Technology

!

!

radius-server host 10.200.55.32 auth-port 1645 acct-port 1646 key Hutt0!sD

radius-server host 10.55.55.10 auth-port 1645 acct-port 1646 key Hutt0!sD

!

control-plane

!

!

!

voice-port 0/1/0

trunk-group POTS 1

connection plar opx 97595493

description POTS line

!

voice-port 0/1/1

trunk-group POTS 5

connection plar opx 97595493

description POTS line

!

voice-port 0/2/0

!

voice-port 0/2/1

!

!

!

!

!

dial-peer voice 911 pots

trunkgroup POTS

description *** Outbound 911 ***

destination-pattern 911

forward-digits 3

!

dial-peer voice 9911 pots

trunkgroup POTS

description *** Outbound 911 ***

destination-pattern 9911

forward-digits 3

!

dial-peer voice 100 pots

trunkgroup POTS

description *** Outbound local ***

destination-pattern 9[2-9]......

forward-digits 7

!

dial-peer voice 50 voip

destination-pattern [1-8]...

session target ipv4:10.55.100.5

incoming called-number .T

!

dial-peer voice 51 voip

preference 2

destination-pattern [1-8]...

session target ipv4:10.200.100.5

incoming called-number .T

!

!

call-manager-fallback

max-conferences 4 gain -6

transfer-system full-consult

ip source-address 10.120.100.2 port 2000

max-ephones 25

max-dn 50

system message primary SRST - Fallback

!

!

line con 0

line aux 0

line vty 0 4

transport input telnet ssh

!

scheduler allocate 20000 1000

ntp clock-period 17177904

ntp server 10.55.1.1

ntp server 10.200.1.1

end

[yahsiel2004]

Maximo,

You have to use 4 digits to match your dial-peers that point to cucm. Try this "connection plar opx 5493"

Regards,

Yosh

[Carlo Poggiarelli]

Hi Maximo.
Can you activate a debug voip dialpeer inout and try to call 555-555-5555 send send us the output?

Thanks.
Regards

Carli

Sent from Cisco Technical Support iPhone App

[hutto.txed.net]

I ran the debug command and I get no out put to the screen, it does come back and says debugging is on.

[Carlo Poggiarelli]

Maximo,
enter in configuration mode and give logging monitor debug command
than exit and give a rer mon.
make again the call ang you'll see the output.
Regards
Carlo

Sent from Cisco Technical Support iPhone App

[hutto.txed.net]

Here it is. I set the connection plar opx 1114

Apr  3 22:01:20.384: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Calling Number=, Called Number=, Voice-Interface=0x6467FF84,

   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,

   Peer Info Type=DIALPEER_INFO_SPEECH

Apr  3 22:01:20.384: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Result=NO_MATCH(-1) After All Match Rules Attempt

Apr  3 22:01:20.392: //-1/D9D095E28068/DPM/dpMatchPeersCore:

   Calling Number=, Called Number=1114, Peer Info Type=DIALPEER_INFO_SPEECH

Apr  3 22:01:20.392: //-1/D9D095E28068/DPM/dpMatchPeersCore:

   Match Rule=DP_MATCH_DEST; Called Number=1114

Apr  3 22:01:20.392: //-1/D9D095E28068/DPM/dpMatchPeersCore:

   Result=Success(0) after DP_MATCH_DEST

Apr  3 22:01:20.396: //-1/D9D095E28068/DPM/dpMatchPeersMoreArg:

   Result=SUCCESS(0)

   List of Matched Outgoing Dial-peer(s):

     1: Dial-peer Tag=50

     2: Dial-peer Tag=51

[yahsiel2004 · Accepted solution]

Maximo,

Are you still unable to receive calls on 1114 from incoming calls through the fxo ports? If so, try configuring the plar without opx.

connection plar 1114

HTH

Regards,

Yosh