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Sorry if this question has been answered before, I did a search and couldn't find an answer. I'm rather new to the sandboxes and wanted to use the 12.5 Collaboration sandbox. But noticed there were no gateways to create separate locations. Is it p...
Hi,I'm new to the UCCX 8.x editor and I having some difficulty troubleshooting the problem the script. When trying to update the status from Manual Open/Closed or Automatic, I receive the error message to contact the Administrator. I believe it has...
Hi, we are in the process of moving from UCCX to Apropos and I was wondering if anyone has any experience with integration of Call Manager to Apropos? Would really appreciate any tips or tricks that you may have to share?
Hello, we have a need to add a 17 sec uninterruptable message to the front of our queues. I placed a Play Prompt object where I needed it but when debugging the script and hitting a key it stops playing the message and goes to a following prompt for...
We have a new script that we're trying to implement. PSNT caller calls 800 number routed to our CM ingress gateway -> Gatekeeper trunk -> Gatekeeper -> IPCC Enterprise w/CVP. Caller hit's option #1 then #3 which routes the call back out the Gatekee...
Great document I have a quick question hopefully, when running the following::file search activelog uccx/log/MIVR "call.received.*4258680331" ignorecaseorfile search activelog uccx/log/MIVR "oct 08 09:0.*call.received" ignorecase I receive back:Searc...
I see this post was almost two years ago, but have to ask what was the solution. One of my agents are receiving the same error message and no we arent running on SRST either? This is a UCCX 8.0
Ankita,That seems to have worked. Thank you. Can you explain to me why it worked and the uninterruptible didn't. By the way the Prompt Barge was already set to NO. Thanks again,Lance Aubry
Ankita, Do I set the 2 sec Delay to uninterruptible as well? Will try your recommendation soon as I re-establish network connection. Thank you, LancePosted from my mobile device.
