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Eric Tucker
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About Eric Tucker
06-22-2022
Eric Tucker
Rising star
Awards
1
Spotlight Awards
English Community CCP Member of the Month, April 2020
Recent Badges
Awards
Recent Badges
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Stats
Member since
02-06-2014
64
Posts
10
Helpful
1
Solution
Certifications
Latest Contributions by Eric Tucker
Latest Contributions by Eric Tucker
Discussions Eric Tucker has Participated In
TKBs Eric Tucker has Participated In
Blogs Eric Tucker has Participated In
Events Eric Tucker has Participated In
Videos Eric Tucker has Participated In
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Re: Jabber audio Issues
Created by
Eric Tucker
in
Collaboration Applications
05-18-2022
05-18-2022
are you on wifi? use an ethernet cable. I support a lot WFH users and this is a big problem on home ...
Re: A new UCCX Script visualization tool
Created by
Eric Tucker
in
Contact Center
06-25-2021
06-25-2021
Thank you so much Ben! As you can it see its massive and it looks amazing in this format. I cant get...
Re: A new UCCX Script visualization tool
Created by
Eric Tucker
in
Contact Center
06-23-2021
06-23-2021
I've tried loading 2 aef files from 11.6.2, complete failure. You need to take this site down until ...
Re: Jabber/MS Teams/Poly Blackwire 3320 audio issues
Created by
Eric Tucker
in
Collaboration Applications
06-23-2021
06-23-2021
Have you tried installing Plantronics Hub to see if there is a firmware update to be applied to the ...
Re: A new UCCX Script visualization tool
Created by
Eric Tucker
in
Contact Center
06-23-2021
06-23-2021
Thank you Benny, excited to check it out. I will feedback shortly!
Re: I realize this is all a
Created by
Eric Tucker
in
IP Telephony and Phones
06-01-2021
06-01-2021
https://s3.amazonaws.com/bsftsupportcenter/Tutorials/Cisco_8800/story_html5.html
Re: IP Phone Video Tutorial
Created by
Eric Tucker
in
IP Telephony and Phones
06-01-2021
06-01-2021
https://s3.amazonaws.com/bsftsupportcenter/Tutorials/Cisco_8800/story_html5.html
Re: Cisco Finesse 11.5: The state getting changed to Not-Ready after completing a Chat or an Email task
Created by
Eric Tucker
in
Contact Center
10-12-2020
10-12-2020
what EXACT version of 11.5? when was the last CCX cluster reboot?
Re: Delete an extension
Created by
Eric Tucker
in
Other Collaboration Subjects
09-24-2020
09-24-2020
Are you a newbie voip admin? Do you have access to CUCM?
Re: RTMT on Windows Subsystem for Linux
Created by
Eric Tucker
in
Collaboration, Voice and Video Documents
07-17-2020
07-17-2020
I have 3 version of RTMTs that run rock solid on my win 10 pc inside of vmworkstation. (because you ...
Re: add user to finesse
Created by
Eric Tucker
in
Collaboration, Voice and Video Documents
02-18-2020
02-18-2020
That is correct, no device will allow login into finesse if its not in the application user and the ...
Re: Jabber and Softphone
Created by
Eric Tucker
in
Collaboration, Voice and Video Blogs
02-10-2020
02-10-2020
Yes that is correct, they can each have a different phone number for each CSF device you will build ...
Re: Do 3rd Party SIP devices support shared lines?
Created by
Eric Tucker
in
IP Telephony and Phones
05-03-2019
05-03-2019
The quick solution is to create a huntgroup that is broadcast, 3 different DN's added to it.
Re: Audit Cisco Jabber chats
Created by
Eric Tucker
in
Collaboration Applications
08-16-2018
08-16-2018
http://ccnp-v.blogspot.com/2014/12/jabber-im-chat-log.html
Re: Audit Cisco Jabber chats
Created by
Eric Tucker
in
Collaboration Applications
08-16-2018
08-16-2018
Its not that difficult once you get the db file open, you will have to manually clean up the file on...
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Public Statistics
Date Registered
02-06-2014
07:09 PM
Date Last Visited
06-22-2022
12:08 AM
Total Messages Posted
64
Total Helpful Votes Received
10
Helpful Votes Given To
User
Helpful Count
Wagner Jose Fernandes Junior
5
Shalid Kurunnan Chalil
5
Meddane
5
BalajiSivaraj49
175
5
Geevarghese Cheria
5
See all >
Helpful Votes From
User
Helpful Count
benny3
5
Mark.Jones(Virt
ualTrainer)
5
See all >
Awards
Community Spotlight Award
English Community CCP Member of the Month, April 2020