About John Gowen

John Gowen · 06-20-2016

Hi, I want to record calls that are transferred out to the PSTN (PRI) from an IP Phone. I have a SIP Trunk between the VGW (2921) and the CUCM (v11) and network based recording is working ok when the call is answered on an IP Phone. But once the ca...

John Gowen · 03-09-2015

Hi,My SIP service provider sends me a "SIP 408 Request Timeout" message when calls to landlines that have been left off hook for approx 90 seconds are made. This message triggers attempts to alternative routes (dial-peers & route list/group members) ...

John Gowen · 12-06-2011

Hi,I'm trying to force all new phones to choose a custom wallpaper (Company logo) by default.I have added the logo and the thumbnail with no problems and can choose it.I have also removed all other options on the List.xml file.However, there seems to...

John Gowen · 11-10-2011

Hi,Just looking for some assistance on an upgrade from CUCM 7.1(5) to 8.6.2.I've a validated UCSS and I've ordered the upgrade on the PUT Tool, so I will have the software feature license for the upgrade. I will also have the correct h/w for the upgr...

John Gowen · 07-08-2010

Hello,I have the upgrade Patch Set DVD entitled Upgrade from 5.1(3) to 7.1(5) but whether locally or remotely the Call Manager states the following when I try to access the upgrade files: Errors encountered.The directory was located and searched bu...

John Gowen · 10-03-2016

Hi Manish, I've read that bug and I think I understand it, its more about the v9 documentation really. My query is just regarding weird behaviour I've observed in terms of the Unicast MOH been played continuously (whether anyone is on hold or not). I...

John Gowen · 09-30-2016

Jaime, I just wanted to get your opinion on something. I understand that unicast and multicast MOH are both one file playing, the main difference (apart from the network delivery) is that if nobody is on hold Unicast will play from the beginning of t...

John Gowen · 08-11-2016

Hi Simon, Did you ever get to the bottom of this? I'm looking at the same possible scenario. Thanks, John

John Gowen · 04-24-2012

Hi,We are upgrading from 7.1.5 (MCS) to 8.6.2 (UCS), with change of CUCM IP Address, DNS, Hostname etc etc.Is there a "best practise" supported method for our 9951 migration and reseting the security settings.Does the Bulk Certificate Export method w...

John Gowen · 11-10-2011

for info I got the answer for this:The required upgrade (above said CUCM upgrade) software MUST be ordered & can't be downloaded from CCO site.For now, the best advise for you would be to approach CAM or Cisco SE to assist you with or to engage you ...

Member Since	‎07-12-2004 02:52 AM
Date Last Visited	‎09-25-2023 09:27 AM
Posts	44

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User Activity

Voice Gateway Media Forking on PSTN Hairpined calls (PRI)

SBC - CUBE - CUCM Sip 408 request timeout error

to set a default customized wallpaper on a 9951 (CUCM 7.1(3))

CUCM Upgrade from 7.1(5) to 8.6.2

Upgrading Call Manager 5.1.3.7000-5 (5.1(3)) to 7.1(5)

Hi Manish,

Jaime,

Hi Simon,

Re: Migrating IP Phones Between Clusters with CUCM 8 and ITL Files

CUCM Upgrade from 7.1(5) to 8.6.2