I have a recording script that uses a series of 10 recording steps. It then takes all 10 recordings and combines them all into one file that I can email.
1. CombineallAnswers = Create Container Prompt Concatenation(question1+answer1+...)
2. Set AllInOne = (Document)CombineAllAnswers "It fails on this step during the Reactive Script Debug"
All the prompts are the correct encoding format. As a test I added a "Play Prompt" step between line 1 and line 2 and the system did play the entire prompt correctly. Also as a test I changed line 2 to the following:
Set AllInOne = (Document)answer1 -This worked -
It appears that it doesn't like the prompt concatenation generated in line 1.
Also as a test I reduced the number of recordings to 2 and it still doesn't work.
This all worked prior to the upgrade. 10.6.1 to 126.96.36.19901-348
Can anyone else replicate this issue and confirm that it is a bug. Is there an alternative way to accomplish this end result?
If you concatenate the same file twice does it work? I assume you're hitting some bug, but try the same file twice see if it makes a difference.
It still fails if I concatenate the same files. I have a TAC case open that finally got escalated. The first engineer indicated that this is a known issue that he has seen once before on a 11.6.2 to 12.5 upgrade. So far I have not found a workaround for this issue.
TAC recreated this issue in their lab. Not sure if there is a bug ID asigned to this issue yet. TAC forwarded the issue to the business unit.
Please edit your link as that resolves to a safelink url (https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvx77764). Did they give you an ETA on a fix?