I've been trying to different formats to get an open and close parameter to work. Basically I'm trying to compare the current time, depending on Time zone, to an open and close time and then it should go to the open menu or closed menu. I'm using an ...

Hey Guys,I know that CUC 8.6(1) states that you shouldn't install more than 5 locales, but I need to add a couple of more than that to my CUC 8.6(2). Can anyone tell me if the limit increased in any 8.6(2) version or in any 9.x version. If not, has a...

I have a script that that places a user on hold after hearing the prompt. During this time they are listening to MoH. What I really want to find out is it possible to allow a customer to interupt the hold music by pressing 3 to go to voicemail?

I am trying to add a new feature into a script...."You are currently nth in line to talk to a cust serv rep"I was told this is fairly common and easy, does anyone have a template or can someone help out? I posted a copy of my current script, I hope i...