Buenas tardes. El presente es para solicitar su apoyo en verificar una duda de licenciamiento de UCCX. Tengo un cliente que adquirió lo siguiente:  - 12 CCX-11-A-P-LIC  - 3 CCX-11-25P-ADD  - 75 CCX-11-N-P-LIC  - 63 CCX10-11U-P-P-S1 Lo que quiero veri...

Hello. I have a wallboard to show some information and statistics of the CSQ of my UCCX 11.6.Right now I can see variables like: Logged In Agents, Available Agents, Talking Agents, etc. but I also need to be able to see how many Not-Ready Agents and ...

Hello team.We have a very important project of Collaboration and Video conference with one of the our VIP clients and we need to know how would be the content sharing feature between endpoints and meetings participants.The customer has 1 headquater a...

Hello. It is a new deploymet and the customer needs to be sure and clarify if is it possible obtain a CUIC 11.5 report that shows which DDI numbers were used to enter the different incoming calls to the main IVR, which has a single trigger (CUCM exte...

Hola equipo.Es posible configurar SNMP para obtener información de salud y estadísticas de funcionamiento de cada uno de los teléfonos Cisco que tengo registrados en un CUCM 9.0?.Sé que puedo configurar comunidades SNMP en la interfaz de Serviceabili...