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To what Johnathan said, we've stopped all build development for CER / CUCM 12.5 so it's far more beneficial to run an install on both CER and CUCM with version 15.0.
You will need to pull Cisco CallManager Service logs from all of the nodes in the cluster in order to determine if CM is disconnecting the call or not. From there you'll have to run analysis on the logs and see what the reason for disconnect is and i...
Hello,
There are about a dozen or two items to check on CER and CM combined in a new CER integration. With that being said do you have a Cisco case opened for this?
Ryan
To confirm that you've installed it correctly you should run a "show version active" if the phone OS version shows up on the list then you've got it installed ON THAT NODE...meaning if you've installed it only on one node, you need to install it on o...
Your best bet is to upgrade to the latest SU because lots of customers don't understand how phone builds also rely on the CUCM side as well as the phone firmware. We've seen lots of times where devs don't add the full set of code built into the CUCM ...
