Just to add to this thread. I had the exact same issue however what resolved it was to delete a registry key on the local machine perfoming the COBRA Export. I ran the skip test command line and the export was missing all wav files, after deleting th...
It could be that the telco is blocking your outgoing call due to the fact the caller id you are sending is the remote calling party which would not be associated your circuit. If so you need to make sure you also send the redirecting information on t...
I have this same issue with Cisco 8851's and FIPPA. Our workaround is to hit the line key to hide the agent application. The agent can then switch back to the application as needed using a service button assigned. Not the greatest solution but it is ...
This happened to us as well. It turns out that the phone services were updated during the CUCM upgrade to now have NULL as the value for the secure URL instead of just remaining blank. I manually set them back to blank and updated the subscriptions ...
