Hello,   Does anyone here on the forums know if there is a way to adjust the RSSI so that its lower on Controller based AP's without making that change globally?  I have a location where when the users roam between the AP's the calls are dropping.  Right now our default global setting is aroun 81 which I believe is the issue with the roaming. Our AP's are controller based and when I look at the available AP settings I can't see any options to adjust the RSSI threshold on a local scale.  Does anyone here on the forum know of another place I can possibly adjust this without doing it in the global settings?   Please let me know if you do.   Thank you. ... View more

Hello,   We need to set up a mac filtering access list to keep certain devices from roaming to another location that shares a wall and is using the same SSID.  Does anyone here on the forum know what commands we would use to accomplish this?  Are there Capwap specific commands involved?  Please let me know if you do.   Thank you. Vicky ... View more

I am trying to add a new COP file to our Publisher and the browser just spins and never opens the Install/Upgrade option.  I have been able to install the COP file on our two subscribers but it looks like the function is hung on our Publisher. Our call manager is running System version: 10.5.2.14901-1.  Does anyone here on the forums know what service I need to restart to get that service working again?  I think its Tomcat but I'm not sure.  Please let me know if you do. Thank you.   Rgds, Vicky ... View more

Hello All, Not sure if anyone here in the forums has ever gotten this complaint.  We have an end user who has his phone forwarding to his desk phone and periodically, instead of it going to theI users cellphone voicemail, it goes to his desk phone unit acct. I thought it may have been a lack of call paths, so I tested by forwarding my desk phone and having a coworker call the phone at the same time as I did from another phone but both calls got my cell phone voicemail. I also called this end users desk phone and got his cell phone.  The end user didn't pick up his cell phone and I got his cell phone voicemail. I left a message and he called me back to let me know that yes he got my message on his cellphone but earlier today when someone called his desk phone that was forwarded, the person wound up leaving a message on his desk phone. Has anyone here on the forum ever dealt with this happening? If so, please let me know. Thank you. ... View more

I have to re-ip two nexus switches that were on another network.  Is it possible to console in and do this or will I need to completely reconfigure these switches?  I remember having trouble with this previously but I am not sure if that is the case with all Nexus switches. Can someone here on the forum let me know if you do? Thank you. Rgds, Vicky ... View more

Hello All, We have a warehouse that is experiencing a number of issues with their zebra scanner RF guns.  The guns are occasionally freezing and having issues roaming.  We have two kinds of Cisco AP in the warehouse, AIR-AP3802I-B-K9 and AIR-CAP3702I-B-K9. Does anyone here on the forums know of any cisco documentation around compaitbility with these kinds of RF guns? Any feedback here would be great. Thank you. ... View more

Hello All, We have intermittent call quality issues on our interoffice calls.  The strange thing is that there is plenty of bandwidth when we get the complaints.  The specifics are typically the calls audio gets choppy.  Does anyone here on the forum have any suggestions as to how to address this?  Was thinking of possibly setting up a route to change the path of the interoffice calls over the Lan and VPN.  Please let me know your thoughts/suggestions. Thank you. Vicky ... View more