We have a polycom video system (Realpresence Group 500) that is registered to CUCM version 12.5.1 as a Third-party SIP Device.  We are able to call it without issue from another device registered to CUCM but there is no video only audio.  The locatio...

I am testing the deployment of SGT's and SGTACL's as part of a POC.  I am using a 3650 switch and when I put end user/port into a SGT that should deny traffic to another SGT it works perfectly for a random period of time.   USER is given tag 4:NON_PC...

We are in the process of changing our inbound Auto Attendant and want to reduce the number of options presented to the caller.  We have several different product offerings that customers may call in for, some customers my have only 1 service from us ...

We are working on getting authenticated scans working from our Risk department to determine to gather more information to eliminate some false positives as well as PCI requirements for authenticated scans.  We are working with the Vendor (Qualys) on ...

When we dial the EXT of the Conference Now from a SX20s DTMF is not recognized, if we dial outbound and back in via a translation pattern it works without issue.  All other devices work find dialing directly into the EXT.  We have noticed that an IP ...