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Hi Guys!
Would like to seek you help with this problem. I have a call manager 10.5 controlling singe circuit E1 via MGCP.
This E1 Circuit has 3 DDI range with it. Let's say;
780 76XX
464 25XX
354 11XX
I am implementing 4-digit DN scheme. My problem...
Hello Community, We plan to have two PRI circuits on our gateway that will have two DID ranges (let say 111-1XXX for 1st PRI and 222-2XXX for 2nd PRI). These PRIs will be on same Provider. If the 222-2XXX extension call uses the 1st PRI, can the Prov...
Hello Community, We've added new PRI to our single PRI. PRIs are controlled by a 7.1.5 CUCM via MGCP, we are using 3925 15.0(1r)M16 for gateway. Now, we are configuring SRST/mgcp fallback... I am wondering if i can assign the PRIs to a Trunk group; w...
Hi Contact Center Community, Would like to check this unusual we have observed with one of our Supervisor Phone. The ACD extension is showing voicemail icon when it is not configured to have voicemail in our Unity. The phone has two directory numbers...
Hi Community, We had last week a persistent caller trying to get hold off several people within the organization. Initially, we have blocked his number from gateway. Today we are receiving call from him again, but the number is now showing as "Unknow...
if we maxed out the the ephones and DNs according to what the platform allows, could it greatly impact the performance of the router upon provisioning?
Thanks for responses. Not sure what happen there, that ACD extension number is 6750... we don't have anywhere in Unity Connection for that dn though we have some in 674x and 675x as voicemailbox. Notification went out when we delete ACD extension 675...
