Hello there. We have this scenarioCUCM cluster in production version 6.1(1) operating in mixed modeOne Publisher and one subscriber.300 end points, half of them operating in secure mode. End points vary form 7911, 7940, 7960, 7970 models, and IP Comm...

HelloWe have a deployment of Courtesy Callback over UCCE 10.0 and CVP 10.0 After too much trouble we get a formula for ewt that includes multiple skill groups. So far, tracing the call studio app logs we see that at the end the time calculated by the...

Background:A WLC 4400 series with software release 3.2.78, and is configured to provide Web authentication to the wireless clientes. There are 2 WLANs defined, one for "guests" users and one for internal users. No local users defined on the WLC. The...

HiThe scenario is as follows:We deployed a WLAN with a WLC 4400 and several LWAPs. The main configuration include 2 SSID, one for guest access (internet and a limited access to internal resources) and one with complete access to the internal resource...