Member since ‎06-14-2012

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  • 41 Posts
  • 4 Solutions
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  • 15 Helpful votes Received
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Hi, We have a call flow like Ingress GW -> CVP(standalone)->Ingress GW->Agent Desktop(Not Cisco) We would like to transfer a header filed value from REFER Header (from CVP) into the INVITE header (To Agent Desktop) We use VVB not a VXML gateway. The ...
Hi All,We are deploying the cisco courtesy callback feature in the LAB and experencing some error in the callbackentry application. hereby attaching the callbackentry application activity/debug logs and gateway logs. Kindly let me know your inputsErr...
HI,We have an UCCE comprehensive setup with version 8.0 and here is the call flowPSTN->VG->CUSP->CVP->ICM call get completed the vxml treatment and transfered to the live agent.Here i have problem, agent getting reserved in CTI tool kit but did not g...
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Member Since ‎06-14-2012 04:52 AM
Date Last Visited ‎02-05-2020 12:25 AM
Posts 41
Total Helpful Votes Received 15