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Hi all,Does anyone know of any software out there that can do real-time voice transcription. Obviously something that can integrate with CUCM and/or a Cisco 7900 or 9900 series phone. Basically we are looking for a solution for 1 of our users who has...
Hi NetPro! We have a customer who deleted a voice mail that needs to be recovered. The message has already been purged from their mailbox and we have already over written the backups. There are no backups that are available from the windows server st...
Hi netpro,I am setting up a new install of Quality Management 10.5 on Windows Server 2008 R2. I've already installed SQL 2008 R2 standard and assigned database permissions for my "qmuser". I am getting this error and can not continue with the install...
Hello netpro!What is needed to transfer voicemails between 2 cisco unity expresses ? The customer has 2 sites with separate cme’s and cue's, but there is a wan connection between the sites. For the cme’s, it is already configured to transfer calls be...
I was told by TAC that it would be around the end of this month. I just finished working with them to identify a few bugs that we are running into (Call voicemail button disappears in softphone mode and unable to rearrange conversations)
I was having this same issue. I had the CUCM IP address in the "CTI Services" instead of the QM server IP.This is located in postinstall> telephony group>Once i changed that, JTAPI and CTI testing worked.
Looks like i was able to fix this issue on my own. I tried many different things but what i ended up doing was the following : Delete the SQMDB database and SQMDB_log ( located in program files\microsoft sql server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\)...
You might want to check with others in I.T. to see if there are any programs on the network that attempt to sign into your systems for security purposes.I get this alert every other day. It is done by our network / security team’s software. The softw...
