David Perez

I was told by TAC that it would be around the end of this month. I just finished working with them t...

Hi all,Does anyone know of any software out there that can do real-time voice transcription. Obvious...

Hi NetPro! We have a customer who deleted a voice mail that needs to be recovered. The message has a...

I was having this same issue. I had the CUCM IP address in the "CTI Services" instead of the QM serv...

Looks like i was able to fix this issue on my own. I tried many different things but what i ended up...

Hi netpro,I am setting up a new install of Quality Management 10.5 on Windows Server 2008 R2. I've a...

How can i find out the uptime of a stand alone ucs c200 m2 ? CICM version 1.3(2j)

You might want to check with others in I.T. to see if there are any programs on the network that att...

Hello netpro!What is needed to transfer voicemails between 2 cisco unity expresses ? The customer ha...

you might be hitting this bug : Bug ID : CSCty36110

These settings are blank. We also have 2 other full pri's terminating on this gateway. Even the part...

Hello NetPro,What are the commands needed to change an existing fractional mgcp pri only using 1-4,2...

I have a very similar issue to this one. Ours is mostly for outbound faxes, but we also have this is...