About Joshua Learn

Joshua Learn · 06-13-2021

Is there a way to get a report of all numbers that have been redirected to the opening greeting in Unity Connection? Is it possible to run it for the last week or the last month?

Joshua Learn · 07-13-2016

What are the best practice recommendations for running Cisco Collaboration (Voice and Video) on Meraki gear? Are there recommendations based around Quality Of Service?

Joshua Learn · 08-04-2013

Just ran through the following scenario and wanted to share the experience.SetupService Provider ----SIP----> ASR CUBE -------SIP----> UCMWe found in a packet capture that UCM advertised music on hold on port 4000, however it choose a random RTP port...

Joshua Learn · 08-31-2021

Hi Elliot, Yes, that's what I'm hoping for. Sorry for the delay. My email was filtering messages from the community and I didn't know there was a response.

Joshua Learn · 12-30-2020

Thanks for your feedback @Jonathan Schulenberg ! I couldn't remember the DTMF options for IP Communicator. I just ran into a scenario where a customer has switched from an MGCP gateway with a PRI to a SIP CUBE solution and DTMF stopped working outbou...

Joshua Learn · 01-16-2020

Thanks Anthony, you rock!

Joshua Learn · 12-06-2019

Anthony, there isn't an escape sequence that can be used that allows UCCX to pass the # digit in a redirect step? That's disappointing. (I know you're just the messenger here. Thanks for the reply!)

Joshua Learn · 09-29-2015

+5 Jonthan! Thanks for the input!

Member Since	‎02-06-2007 12:19 PM
Date Last Visited	‎08-31-2022 03:36 PM
Posts	68
Total Helpful Votes Received	25

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Report of numbers redirected to Opening Greeting in Unity Connections

Best practice for Collaboration (Voice and Video)

Unicast UCM Music On Hold Fails through CUBE ASR

Re: Report of numbers redirected to Opening Greeting in Unity Connecti

Re: No Touch Tones on IP Communicator 8.6.2.0

Re: UCCX - Passing Variables between 2 IVR ScriptsTh

Re: UCCX Callback Script and Call Redirect Step

+5 Jonthan! Thanks for the