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Joshua Learn
‎09-20-2020
Enthusiast
CCIE# 25717 (Collaboration) Expertise: Cisco UC
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CCP Member
1 Accepted Solution
1 Helpful Vote
10 Helpful Vote
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Member since ‎02-06-2007
65
Posts
20
Helpful
1
Solution
Certifications
Understanding of Cisco Network Devices
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Specialist - Collaboration Core
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
CCNA
CCNA

Re: UCCX - Passing Variables between 2 IVR ScriptsTh

Created by in Contact Center
01-16-2020
01-16-2020
Thanks Anthony, you rock!

Re: UCCX Callback Script and Call Redirect Step

Created by in Contact Center
12-06-2019
12-06-2019
Anthony, there isn't an escape sequence that can be used that allows UCCX to pass the # digit in a r...

Best practice for Collaboration (Voice and Video)

Created by in Mobility Discussions
07-13-2016
07-13-2016
What are the best practice recommendations for running Cisco Collaboration (Voice and Video) on Mera...

+5 Jonthan!  Thanks for the

Created by in IP Telephony and Phones
09-29-2015
09-29-2015
+5 Jonthan!  Thanks for the input!

Thanks Narayan.  What about

Created by in IP Telephony and Phones
08-18-2015
08-18-2015
Thanks Narayan. What about transferring calls to *XXXX to go directly to voicemail? Is that part wor...

Hi Christopher, Were you able

Created by in IP Telephony and Phones
08-18-2015
08-18-2015
Hi Christopher, This solution above (Redirecting Diversion Header Delivery) works well for calls dir...

I would guess that it would

Created by in Wireless - Mobility Documents
07-29-2015
07-29-2015
I would guess that it would impact the 7500 series too. It sounds like it's a general requirement go...

Thanks Vinay.  We just had a

Created by in Wireless - Mobility Documents
04-08-2015
04-08-2015
Thanks Vinay. We just had a customer run into this issue. I appreciate the write up.

You're welcome.

Created by in IP Telephony and Phones
03-12-2015
03-12-2015
You're welcome.

Yes.  The Jabber Client would

Created by in IP Telephony and Phones
03-12-2015
03-12-2015
Yes.  The Jabber Client would ask to install the new certificate.

Computer\HKEY_LOCAL_MACHINE

Created by in Unified Communications Infrastructure
03-12-2015
03-12-2015
If the Attendant Console is on a 64-bit OS use the following; Computer\HKEY_LOCAL_MACHINE\SOFTWARE\W...

Computer\HKEY_LOCAL_MACHINE

Created by in Unified Communications Infrastructure
03-07-2015
03-07-2015
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Arc Solutions\Call Connect\Operator\Preferences\Def...

Thanks Tony!

Created by in Unified Communications Infrastructure
03-07-2015
03-07-2015
Thanks Tony!

The following worked for me.

Created by in IP Telephony and Phones
03-07-2015
03-07-2015
The following worked for me. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Arc Solutions\Call Con...

Hi Rachel, The IP address

Created by in IP Telephony and Phones
12-22-2014
12-22-2014
Hi Rachel, The IP address CUCM selects is based on the codec and the audio stream.See the following ...
Public Statistics
Date Registered ‎02-06-2007 12:19 PM
Date Last Visited ‎09-20-2020 09:27 AM
Total Messages Posted 65
Total Helpful Votes Received 20
Helpful Votes Given To
Helpful Votes From