Team, Looking for a way to dial into a CME, have it give the customer dialtone to dial right back out of the CME so as to make calls appear to be coming from the corporate number. I guess it is a form of "Controlled Toll Fraud" Can anyone show an e...

Team,I have searched high and low for information on how to connect a uc560 with a t1 card in it to an avaya PBX.Here is the scenario.Customer has a Merlin Magix switch with 220 DID pots phones and 34 digital sets hanging off of it. Customer wants to...

Team,I have a customer who has a uc520 in stalled, In the past when a call came in it would beep in their ear and was quite distracting. In the latest release of CCA, they included the option to not beep in the ear and just flash the lights on the ph...

Team,I have upgraded cca to 3.2 and a trying to configure the SSL vpn client on a UC540. One of the requirements of using full tunnel mode is the client must be installed on the router. CCA 3.2 gives an option to download it but the web page it sends...

Team,This UC520 is REALLY frustration the integrator and the customer. There have been MANY "quirks" that make the quality look bad. One such quirk that is totally frustratiing and reproduceable is when we make changes to lines on the 509 G phones. I...