Hello, I am having a one way audio issue with 9971's running the latest version of firmware when dialing out to the PSTN.  IP Phone calls PSTN, and user on PSTN side can hear the caller but the IP phone user cannot hear the called party. This only ...

Hello all, I am running into an issue where we cannot send URL's or links in Jabber IM chat windows,.The version of CUPS is 8.6.  Can anyone tell me if this is a setting on the server or client thatis preventing this? Thank you, 

I am running into an issue in CUCM/CUC 8.6(2a) when setting up external voicemail access.I set up a CTI RP (Dn=2300) to forward to voicemail and set up a routing rule to send the Call to subscriber sign in.  The call keeps going to the opening greeti...

Hi All,I have searched the forums an have mnot been successful with adding a search context to pull users from LDAP by ipphone only.  Any help would be appreciated.I have tried a few suggestions from the forum and have had no luck.Thanks,

I am having an issue with finding the corporate directory on CM 4.1 from 7941's registered to CME 8.1.I have the url under telephony-service and I can see the directory on 7912's just not 7941's.  I alsohave the 7941's configured on CallManager.  Jus...