Thank you Bill, The requirement has changed and i don't need to implement this anymore; but thank you for your answer. I'll remember this workaround

Hi Bruce! I know it's been long time ago, but here it goes.... Have you managed to solve this somehow? I'm having the same problem, not being able to "Set Enterprise Call Info" after the caller hangs up the call. Thanks

http://ciscocollab.wordpress.com/tag/mra/   if you still need this