Bill Mungaven
Beginner
Beginner
Member since ‎02-07-2005
‎09-28-2022

User Statistics

  • 155 Posts
  • 16 Solutions
  • 137 Helpful votes Given
  • 165 Helpful votes Received
Recent Badges
15 Accepted Solution
100 Helpful Vote
CCP Member
1 Accepted Solution
5 Accepted Solution
 30 Helpful Vote
10 Helpful Vote
1 Helpful Vote
50 Replies
20 Replies

User Activity

I'm running CUCM 11.5.1 SU9 with 2 Unity Connection clusters both running 11.5. I have a user who is logging into Jabber on her iPhone and for some reason the wrong voicemail server is showing in her profile. I checked her voice mail account and it's...
I'm trying something new where I'm trying to write a generic queue node to use with 10 different skill groups. I have a health department which has 5 different clinics each with an English and Spanish group of agents. Each clinic and language is a se...
I'm using UCCE 11.6, 2 Roggers, 4 Finesse PGs, 2 CVP/VXML servers, 2 VVB I'm trying something new where I'm trying to write a generic queue node to use with 10 different skill groups. I have a health department which has 5 different clinics each with...
CUCM 11.5.1, SU9. 1 Publisher, 6 Subscribers. Inbound calls from PSTN are via PRI circuits terminating to 3945 (MGCP) to CUCM. Outbound calls to PSTN via SIP trunks connected to 3945 CUBE. I have a customer who call forwards their 7940 phone off-prem...
CUCM 11.5.1-15900-18, 1 Publisher, 6 Subscribers, 2 TFTP, 2 MOHI upgraded the firmware on my 78xx phones from sip78xx.12-5-1SR3-74 to 12-6-1-0001-668 and since then, I've received numerous complaints from contact center agents using 7841s of intermit...
Community Statistics
Member Since ‎02-07-2005 07:56 AM
Date Last Visited ‎09-28-2022 12:01 AM
Posts 155
Total Helpful Votes Received 165