Dear Community,   as of other community discussions you can't change the font color of cisco IP Phones registered to a CUCM, but the discussion were few years ago.   So is there now any possibility to at least choose between black and white? Or what If I need to have a White Background Image as due company policies?   Right now you more or less can't read anything on the display properly. ... View more

Hello All,   are there any Best Practices if you need to asign either the IP Address or FQDN in a new CUCM deployment in System - Server Settings   As far as I've learned you enter the IP Address for the CUCM and the FQDN for IM&P Servers, but can't find any best practice documentation about it.   Thanks and regards Marc ... View more

Hello all, I'm just trying to implement 802.1x for phones in my callmanager environment (8.6.2). Plan is to sign the CAPF certificate by our Windows Enterprise Root CA, install the CAPF to the phone and enable 802.1x on the switchport. On the Callmanagers side I've so far prepared: - Enable 802.1x on the phone - Started the following services: Cisco CTL Provider (dunno if this is needed), Cisco Certificate Authority Proxy Function - Uploaded the Windows Root Certificate as: Callmanager-Trust, CAPF-Trust & Tomcat-Trust - Generated a CSR for CAPF, which has been signed on the Windows CA (tryed template: Webserver & Subordinate CA) and uploaded back again to the Callmanager as CAPF Certificate - Restarted the whole Server after all the changes Now when I go to the specific phone and like to install the CAPF Certificate it keeps stuck at "Certificate Operation Status:     Operation Pending" Have I missed something? Or any more ideas how to proceed? Thanks in advance cheers Marc ... View more

Hello all,   I'm just playing around with the Quick User/Phone add in Callmanager 10.5 to make the specific user phone setup easier for our System Engineers. We're using extension mobility so the normal setup for a new employee is: Set up the Phone Set up the User Device Profile Set End user stuff With the Quick User/Phone add I've managed so far to correctly create the phone with all the settings. The end user is managed via several LDAP Filters (for user locale for example), the User Device Profile creation is also working fine but the only thing I don't have a clue is how to set the "Line 1 on Device" at the UDP. Normally our company uses the personal name there, and If you leave it empty just your extension is shown there, which is the case in my setup. Any suggestions? In my opinion this need to be changed in the "Universal Line Template" but there isn't such setting. (on the page layout everything is set to: visible)   Thanks a lot in advance regards Marc     ... View more

Recently we've Upgraded our CUCM Cluster from 8.6.2 to 10.5 to gain some new features. In the feature list there is a lot of stuff for provisioning and making admin things easier. Right now, if there is a new employee in our company, we manually create the specific UserDeviceProfile for this user and make the settings needed, but it's more or less some standard procedure, which in my opinion, can be created by a template for example. The phones itself will still be manually created as we need to assign the company logo to the background, installing certificates and stuff like that, which can't (can it be?) be done remotely. In 10.5 I've seen that under "User Management - User/Phone Add" there are some points where to define different templates. So is there any way in automatically create the user device profiles, for example if the user has been created in the MS Active Directory with the proper filds (ipphone, name, ...)? I haven't found a manual for this scenario (just for the self-provisioning with IVR, which I don't want) Thanks in advance :) ... View more