It seems that my query was not understood. In the Wireless compatibility matrix, this Access Point model (1552WU) does not appear, given that I do not know what version of OS I should have in my WLC. Greetings. ... View more

Hi Flavio, It seems that my query was not understood. In the Wireless compatibility matrix, this Access Point model (1552WU) does not appear, given that I do not know what version of OS I should have in my WLC. https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html Greetings. ... View more

hello, the complete document was revised but it does not specify if it complies with the ATeX and / or CSA norms, unlike the AP 1552. Do you know if I can find this information? because the end customer does not have this information and will not accept the Access Point. ... View more

Has the 2802 converted to static power - i have seen this before It's complicated, since there are 78 access points installed in a warehouse that contains food products. Also has a site survey been conducted to ensure that APs are not too close to each other The access points are at an approximate distance between 20 and 25 meters, at a height of 15 meters. and the site survey gives me that the levels of power with very high levels (all APs in 1) and the RRM does not make any modification, but this only happens with the model 2802, since with the model 2702 that is in the same WLC does not have that problem Regards ... View more

The document of best practices had already been applied at the time of the presentation of the failure, but still continues with the same problem. ... View more

Hi,   Disable TKIP in wlan???   Regards. ... View more

Hola Daniel, si si aún sigo con el mismo problema. ... View more

Hi Rasika, Any notebook client may have the problem, independent oh its Operative System, on smartphone and tablets have no reported the issue. Attach de info. WLC 7510 in HA. ( Cisco Controller) >show sysinfo Manufacturer's Name.............................. Cisco Systems Inc. Product Name..................................... Cisco Controller Product Version.................................. 8.0.121.0 RTOS Version..................................... 8.0.121.0 Bootloader Version............................... 7.4.100.0 Emergency Image Version.......................... 7.4.100.0 Build Type....................................... DATA + WPS System Name...................................... WLC_FLEX_PRINCIPAL System ObjectID.................................. 1.3.6.1.4.1.9.1.1295 Redundancy Mode.................................. SSO IP Address....................................... 10.202.15.122 IPv6 Address..................................... :: System Up Time................................... 164 days 13 hrs 33 mins 9 secs System Timezone Location......................... (GMT -3:00) Buenos Aires (Agentina) System Stats Realtime Interval................... 5 System Stats Normal Interval..................... 180 --More-- or (q)uit Configured Country............................... US - United States Operating Environment............................ Commercial (10 to 35 C) Internal Temp Alarm Limits....................... 10 to 38 C Internal Temperature............................. +21 C Fan Status....................................... OK RAID Volume Status Drive 0.......................................... Good Drive 1.......................................... Good State of 802.11b Network......................... Enabled State of 802.11a Network......................... Enabled Number of WLANs.................................. 45 Number of Active Clients......................... 25636 Burned-in MAC Address............................ 64:9E:F3:65:00:20 Power Supply 1................................... Present, OK Power Supply 2................................... Present, OK Maximum number of APs supported.................. 6000 System Nas-Id.................................... WLC_FLEX_PRINCIPAL WLC MIC Certificate Types........................ SHA1 ... View more

Hola Daniel, Respondo tus preguntas: 1.- Que tipo de autenticación utiliza la red WPA / WPA2 con 802.1x 2.- Donde esta configurado el servicio de DHCP y quien es el DG de ese pool. DHCP configurado en Servidor DHCP, DG de este pool es un Firewall Checkpoint (Plataforma en modalidad Flex-connect). WLC y DHCP server están en un Datacenter. 3..- Este es un comportamiento reciente o es una implementación nueva y siempre has tenido esta falla. Se migro la plataforma desde un WLC 5508 en modo Local  (Versión 7.4) hacia un WLC 7510 en modo Flexconnect. (Versión 8.0) desde la migración aparece la falla. 4.- Cuando pierdes la comunicación la WLC aun alcanza su DG? Si, ya que está en modo Flexconnect, WLC siempre alcanza su DG. Otros sitios que utilizan el mismo WLC no presentan esta falla, unica diferencia que estos sitios utilizan solamente AP 3702. ... View more