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- About Donald St. Croix
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Member since
08-04-2005
50
Posts
5
Helpful
0
Solutions
Created by
Donald St. Croix
in Contact Center
in Contact Center
05-30-2019
06:11 AM
05-30-2019
06:11 AM
I will have to work a bit on my Regex Skills, I am pretty good in the router with them but have not used any in CCX. My biggest challenge using Regex was finding the correct formula for finding unknown number of white spaces. All my experience with Regex is with known numbers. Thanks!
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Created by
Donald St. Croix
in Contact Center
in Contact Center
05-30-2019
06:08 AM
05-30-2019
06:08 AM
Worked perfect, Thanks!!
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Created by
Donald St. Croix
in Contact Center
in Contact Center
05-29-2019
03:00 PM
05-29-2019
03:00 PM
I am looking for triming out white space in front and behind the variable. The number of white spaces are unknown. I don't see this ability with Regex.
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05-29-2019
11:54 AM
I am pulling info from an XML document, then creating a variable, which should just be a series of digits. The database has put white spaces in front or behind the digits, I need to delete the white space and just have the digits. Any suggestions? System version: 11.6.1.10000-51 CCX Premium
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- Tags:
- CCX Script Java
Labels:
01-03-2019
06:25 AM
Sorry not sure why the X got left off the title, this is CCX Post Call Survey Script. I have a gadget that runs and it shows all the correct data but only updates every 30 mins, I was told by TAC that this was to be expected by Historical reports. But does very little to meet the customer requirements.
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01-02-2019
12:54 PM
Has anyone figured out a way to create a live report from Enterprise Variables? I have created a custom call variable report for a Supervisor Gadget, it shows the results of a survey, plus details of the call.
The issue is the time delay, since it is considered a historical report, it only updates every 30 minutes.
Not very beneficial for what the customer wants in updated info.
Thanks
Don St. Croix.
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Labels:
08-13-2013
07:29 AM
I had the VG224 MGCP config page set to Modem Passthrough enabled, I added the cli command "no mgcp fax-relay sg3-to-g3" to the VG224. Customer is on the West Coast, I will have them test when they get in, Thanks for the suggestions and time. Call flow PSTN -> T1 CAS -> SIP -> CUCM -> VG224 -.Modem Any changes needed on the Voice Gateway. I added these based on the previous listed url. voice service voip fax protocol pass-through g711ulaw
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08-13-2013
07:04 AM
We are unable to get above 14.4. The VG is using MGCP. The fax rate command shows 14.4 as max speed but there is also a voice option. It states it is based on dial peer codec, We have g.711 but it does not list what is capable. I have looked through the SRND and can not find anything like a matrix that list type of fxs and max speed both from modem and Fax machine. I have opened a TAC case and hope to get a clear answer. So far this is the best documenation I can find. https://supportforums.cisco.com/docs/DOC-25210
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08-12-2013
05:24 PM
What is the max modem speed of vg224? Sent from Cisco Technical Support iPhone App
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Labels:
08-06-2012
05:34 AM
I am trying to determine which OVF to use with Unity Connection BE6K. I have found a specific one for CUCM but don't see one for Unity Connection?
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Labels:
10-03-2011
07:14 AM
I am trying to figure out if a FXO port can determine status change, for example if a cable is pulled out that the status should change to down. I have noticed that if a cable gets pulled out from one of the FXO port the status stays the same, active and on hook. I have a Trunk group setup and it still trys to route calls to the port with the cable is unplugged. Is there a way that an FXO port can determine if line status is active or not?
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Labels:
Created by
Donald St. Croix
in Other Security Subjects
in Other Security Subjects
09-29-2011
10:09 AM
09-29-2011
10:09 AM
I have a ASA 5510 that uses Radius for Authentication. What I am trying to do is assign each user that logs into VPN to have a specfic static IP based on userid. I have about 30 to 50 users. I don't want to complicate this by having them select a different profile when logging into the ASA. What is a clean and simply way to assign user static ip and not use local database for login?
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Labels:
Created by
Donald St. Croix
in Other Network Architecture Subjects
in Other Network Architecture Subjects
06-07-2011
03:14 PM
06-07-2011
03:14 PM
What is the difference between VRF Lite and FVRF?
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Labels:
Created by
Donald St. Croix
in Other Security Subjects
in Other Security Subjects
05-31-2011
05:45 AM
05-31-2011
05:45 AM
How many "Proxy SG" does the Cisco ASA support for wccp redirect. I have 4 "Proxy SG" and have issues, If I drop the number of servers to 3 everything seems to work. I wanted to get clarification on the number of "Proxy SG" that are supported by the Cisco ASA prior to doing any further trouble shooting. Is there a SRND covering WCCP with the ASA?
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Labels:
Created by
Donald St. Croix
in Other Network Architecture Subjects
in Other Network Architecture Subjects
03-03-2011
05:46 AM
03-03-2011
05:46 AM
I have a single 4500 and I want to use a product called Nist Net http://snad.ncsl.nist.gov/nistnet/ . The product has an input and output to generate traffic load (Bridge) no routeable interfaces. I want to force certain traffic from an access list to flow through this product. I was told it was possible but can seem to figure out a way. The only solution I have found is to put router on each side and route traffic to and from this device. Is there a way to do this on a single 4500?
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Labels:
05-30-2019
I will have to work a bit on my Regex Skills, I am pretty good in the
router with them but have not ...
05-29-2019
I am looking for triming out white space in front and behind the
variable. The number of white space...
05-29-2019
I am pulling info from an XML document, then creating a variable, which
should just be a series of d...
01-03-2019
Sorry not sure why the X got left off the title, this is CCX Post Call
Survey Script. I have a gadge...
01-02-2019
Has anyone figured out a way to create a live report from Enterprise
Variables? I have created a cus...
Created by
Donald St. Croix
in Unified Communications Infrastructure
12-01-2016
12-01-2016
I was wondering if anyone has been able to find the documented list of
tags for Self Provisioning. I...
Created by
Donald St. Croix
in Unified Communications Infrastructure
12-01-2016
12-01-2016
I was wondering if anyone has been able to find the documented list of
tags for Self Provisioning. I...
08-13-2013
I had the VG224 MGCP config page set to Modem Passthrough enabled, I
added the cli command "no mgcp ...
08-13-2013
We are unable to get above 14.4. The VG is using MGCP. The fax rate
command shows 14.4 as max speed ...
Created by
Donald St. Croix
in Unified Communications Infrastructure
05-24-2013
05-24-2013
Is is possible to have voice enable directory handler and just say first
name. It seem like it is se...
Created by
Donald St. Croix
in Unified Communications Infrastructure
01-17-2013
01-17-2013
What did you end up doing for your solution? I working on trying to
implement the same thing and bef...
08-06-2012
I am trying to determine which OVF to use with Unity Connection BE6K. I
have found a specific one fo...
Public Statistics
| Date Registered | 08-04-2005 08:21 AM |
| Date Last Visited | 10-10-2019 12:29 AM |
| Total Messages Posted | 50 |
| Total Helpful Votes Received | 5 |
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