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Hello, it looks like the Broadworks Sandbox provides a limited number of available phone templates, we are interested in testing below models:- Yealink T46 (actually supported but not present in the Broadworks devices list)- Cisco IP phones 7960 / 79...
Hello, this is a request to Support Team. We would like to test an easy scenario connecting our ACD application to Broadworks Sandbox instance through SIP Trunk but it would seem the Broadworks environment has restrictions over the SIP Trunk programm...
Relating to this bug, it's not clear to me if the call recording in MRA scenario is supported only by the network recording (gateway preferred) mode or if it's not supported at all. The ExpressWay 8.9 release note states that CallRecording is not en...
Hi,I faced an issue trying to report call statistics for busy calls. I noticed that (both on UCM 10.5 and 11.0) incoming calls to a busy DN are reported inthe CDR with following cause values:origCause_value=17destCause_value =0that is swapped respect...
Hi, thanks for your reply, we would need Yealink T46G too, may you add it as well?Regarding Cisco IP Phones 7960 and 7940, is there any specific configuration guide? kind regards
http://www.imagicle.com/go/callrecordingIt is a generic call recording app, with role based access, encryption, media lifecycle, archiving, rec announcements and gadget for Cisco Jabber.Moreover integrated into the Imagicle ApplicationSuite with othe...
No Cisco roadmap commitment so far AFAIK, but I'm not the right one to answer about that.
Anyway, we have already identified other ways to record calls over MRA through our Imagicle Call Recording, using Dial in based conference technology TODAY.
F...