We changed the projector and the delay was significantly decreased; we are about 2 frames per second, so 30 ms between content changes, however it is really difficult to track the mouse movement while reviewing a spreadsheet; so my question now is if there is a way to increase the amount of fps that are sent to the codec? Or are there any plans to add those parameters in future CE releases? Thanks and best regards, --espereir ... View more

Any troubleshooting tips besides sniffing the network? Any suggestions on how to measure the delay? Thanks and best regards, --espereir ... View more

Hi Henrik, Thank you for your reply, we ended up connecting the codec to the same switch and the same VLAN as the access point that we are using, so there is no routing delay nor queueing delay; additionally we changed the mode on the TV to gaming and we noticed that the delay is huge on the projector and not on the TV, so I wanted to know the average delay so we can troubleshoot the issue. The delay we have is around 3 seconds, we managed to lower it on the TV today; we also noticed that there some stuff in the way between the projector and the codec; there is a black box connected between the projector and the SX20, that downscales the image of the projector so it fits the projector screen;  there is also a Cat5 balun that  transforms the HDMI to cat5 and I think that those two boxes are adding up some milliseconds. This is how it is connected: SX20 HDMI --> HDMI balun CAT5 --> CAT5 balun HDMI  --> downscaler box --> Projector As mentioned before, we placed the SX20 in the Wireless VLAN and we made sure that both the AP on that room and the codec are on the same switch so the processing and queueing delays were out of the picture, the building have Gigabit 2960X stack switches on each floor, each stack is connected to the core switches (4500X L3) through a 40 GB Etherchannel. So, if it is not a matter of processing and queueing the only things that we have to check are the transmission delay (check if the WLAN is degraded by some noise or interference), or the stuff that is connected between the codec and projector. Any thoughts on this matter are really appreciated. Thanks and best regards, espereir ... View more

Hi Dimitris, I am seeing that CIPC is trying to update its locale and it is unable to find it, please download the CME-locale-en_US-English-8.1.2.1.tar file and copy into flash:/its Then, under telephony-service type the following command: CSCO-CME(config-telephony)#user-locale 0 US load CME-locale-en_US-English-8.1.2.1.tar Updating CNF files LOCALE INSTALLER MESSAGE:Loading Locale Package... LOCALE INSTALLER MESSAGE: VER:1 LOCALE INSTALLER MESSAGE: Langcode:en_US LOCALE INSTALLER MESSAGE: Language:English LOCALE INSTALLER MESSAGE: Filename: 7921-dictionary.xml LOCALE INSTALLER MESSAGE: Filename: 7921-font.dat LOCALE INSTALLER MESSAGE: Filename: 7921-kate.utf-8.xml LOCALE INSTALLER MESSAGE: Filename: 7921-kate.xml LOCALE INSTALLER MESSAGE: Filename: be-sccp.jar LOCALE INSTALLER MESSAGE: Filename: g3-tones.xml LOCALE INSTALLER MESSAGE: Filename: gp-sccp.jar LOCALE INSTALLER MESSAGE: Filename: ipc-sccp.jar LOCALE INSTALLER MESSAGE: Filename: mk-sccp.jar LOCALE INSTALLER MESSAGE: Filename: tc-sccp.jar LOCALE INSTALLER MESSAGE: Filename: td-sccp.jar LOCALE INSTALLER MESSAGE: New Locale configured CNF files updating complete Just after that, type create the config files: CSCO-CME(config-telephony)#create cnf-files Creating CNF files CSCO-CME(config-telephony)# After all that, re-register the CME and check if it updated its locale. Let us know how it goes! Regards, espereir ... View more

Hi aslam, Please send us the output of a "show inventory" and a "show diag" commands, that way we know what resources are installed on that router that might consume DSPs (E1/T1s, FXO,  FXS, etc)... In addition, coud you please send us the output of a "show run | s voice service" and a "show run | s dspfarm" Thanks and regards, espereir ... View more

Mmm.... There is another option, You can create a hunt pilot, hunt list and hunt group for the group of DNs, setup the hunt pilot so the CFNA and CFB are set to the forwarded extension,  then create a copy of the softkey template and add the HLog softkey to the On Hook, Off Hook and Connected states, then go to the user phone and add change the softkey template to the one you just created. This softkey will login-logout the DN from the hunt; if I remember correctly, the phone will display a message on the screen when the user is logged out (or it was the other way ); I know that it is not a light like the NBS in CME, but the extension will be able to get direct calls and the ones to the Hunt Pilot can be redirected to the forwarded extension. Check this link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmsys/a03rp.html#wp1100559 Additionally, the main difference from CME is that when any user in CME activates the NBS, it is activated for all of them, whith this approach, if you are using different extensions for each users (not shared lines), they will need to remember to logout when they leave, when the last phone that is part of the hunt logs out, the call will be automatically redirected. It also comes to my mind that you may setup a shared line for all the phones that are going to use this feature, that way only one phone needs to press the Hlog softkey (I haven't test the shared line - Hunt - HLog approach yet, but it might work). HTH espereir ... View more

Hi Jason, I also had the same issue with IOS 15.1, replaced it with 15.2.3T and the issue was fixed. I think 15.3.1T was released last month, please check it out. HTH espereir ... View more

Hi Giancarlo, Could you please go to Device >> Device Settings >> Phone Services and check if "Corporate Directory" is listed and if the "Enterprise Subscription" option set to true? If it is, please take an screenshot of its configuration so we can check it; it should look like the one above: HTH espereir ... View more

I had a similar issue but I was not using VMware ESXi, I have installed VMware Server on a Linux box with an AMD Opeteron 6128 processor; I tried to install CUCM and CUPs on that machine but either failed to install or the services were not staying up; so what I did was to install VMware Workstation on my Laptop (Intel based) and installed those apps there plus UCCX 8.5 and CUC, then moved the vhdk files from there to the Server and all of the applications work fine so far. Please notice that on ESXi you can move the vhdk files through SCP and then use the vmkfstools to convert the vhdk. This link will help: http://simplenetwks.com/blog2/2011/01/12/workaround-use-a-vmware-workstation-vmdk-file-on-esx/ HTH --espereir ... View more