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Hello everyone,
This is a topic that has been frustrating me for a long time now. We upgraded our WFO suit to version 11.5. QM now requires the WebM plugin for recordings playback.
The problem with WebM in Windows 10 is that IE gets stuck everyti...
Hi,
I have the persistent chat feature in IM&P with PostgreSQL 9.6. Since I recently upgraded to 11.5, I want to migrate to Microsoft SQL Server. So, I want to know the best option (if one exists) to accomplish the migration and successfully have t...
Hello,As I already post the problem in the support forum, I will just let the URL here and hope that you can help me.Bulk Transcript Downloader Error - Cisco Support CommunityThanks in advance.
Hello,
I'm trying to use the DevNet python script to download my chat transcripts from SocialMiner. I've installed Python 2.7.14 (with the requests modules pre-installed, as per the documentation says). The problem is when I execute the command "py...
Hi all,
I'm facing an issue in a CME (v10.5) with CallFwd between two extensions. The config is as follows:
1. The call comes in and hits the incoming dial-peer, which translates the called number to the extension of the receptionist (221, e.g.).
2....
Hello Graham,
Your post helped me clarify some stuffs.
Althought Windows 10 version 1709 is supposed to have WebM native support, it doesn't seem to have it when I run the www.html5test.com test. Moreover, the same test passes successfully in Win...
Hi Eva,
As I said in my previous reply, this issue is mostly related to network problems. You should start with some basic troubleshooting (cabling replacement, checking port error in the switch, etc.).
Also, if you're using a proxy for your HTTP...
Hi,
What version of UCCX are you running? Is it a cluster over WAN deployment?
The report is under Report > Stock > Unified CCX Historical > Inbound.
Moreover, this issue is related to network problems. You should start with some basic troubles...
