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I know that using UCCX you cannot obtain the Calls in Queue using any of the .Queue methods built into the API as they only work in a non-coresidnet/UCCE finesse platform. Stating the obvious, that is frustrating... Still I find myself trying to pu...
Hello-I've been working with CCX for awhile but have just recently started to brave the finesse gadget world. I've got a lot of scripting background, so the JS and XML doesn't scare me, but admittedly it also isn't the specific language I have the m...
I hvae a new deployment in cucm 10.5.2, with mostly 7841 phones and SIP for PSTN trunking. I'm hearing from many users that the phone is too quite. I'd like to adjust the gain on the phones globally through CUCM to give an option for higher volume ...
Hello All- I've read that the 3905 should be supported on CME 8.8 and greater. I have a system running 9.1 and when I run "load ?" I don't have the option for a 3905.... Am I missing something here? XXXXXXXX-CME#sh telephony-serviceCONFIG (Version=...
Hello All I'm new to the ASA (or firewalls in general) and I'm getting a little stuck with allowing traffic between interfaces. I have two interfaces currently setup and they are used for my inside traffic (connects to a cisco 2611 router) and my wi...
Thanks Denise. The other posts I did see prior to posting, but I couldn't find a good resource that showed how to access the data. JSON is what I was trying to use, but I don't think I could get the syntax right.I've followed that article and I'm g...
thats interesting... Makes sense I suppose. I think I'll just host it locally and when (if) the event occurs that I really need to host externally I'll generate/pass certs. Thanks for checking into this Joesph
I just got done uploading into /3rdpartygadgets and I reset Finesse Tomcat again, logged out/in to Finesse agent, and like magic, everything is now there. So it definitely had something to do with the IIS servers I've been trying to run it on.In IIS...
Hi Denise-Thank you also for your reply. This was interesting, as when I read through your post it sounded very applicable. Unfortunately, after trying this, I'm still seeing the same thing.I collected logs as well as took screen shots so you can s...
Hi Joseph-Thanks for the reply. I've got the same config in my layout, other than I'm pointing to my IIS server rather than hosting inside of Finesse itself. I didn't try only resetting the service(s) after my changes so I did that as well, but thi...
