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Hi,
when I set service survivability.tcl at incoming dial-peer
dial-peer voice 3 voip description -=Incoming From PSTN=-
service survivability translation-profile incoming From_PSTN session protocol sipv2 incoming called-number 11111111 dtmf-relay r...
Hi, all,
I have installed UCCE 11.5 and CUIC 11.5 with Live Data and IdS.
Connection to AW is OK, also I add this server to Inventory ucce11-cuic.it.lab - CUIC-LD-IdS Publisher - No Alerts
admin:show live-data aw-accessPrimary AW access information: ...
Hi,
Do you have any information or reference to documentation, where describe redundant configuration Voice Gateways and connection to corporate network for Packaged CCE 11.0?
I find only example configuration switch for UCS - C series but I can't fi...
Hi, All,
I read documentation about PCCE 11 and find that virtualization for Finesse support only XenApp 7.5
http://docwiki.cisco.com/wiki/Packaged_CCE_Software_Compatibility_Matrix_for_11.0%28x%29#Application_Virtualization
But UCCE 10.5.1 support X...
Hi, all,I have a question about analisis log from cti server.Have any one document which describe massage log from cti server, ctios server?How I can understand when Agent change state from Not Ready to Ready personally or his state was change by sup...
Cause this problem: survivability.tcl delete 0 from DNIS 0445553322
*Apr 3 07:40:34.051: %IVR-4-APP_WARN: TCL CVP: **** survivability.tcl: Call from ANI = sip:0112223344@55.55.55.55 to DNIS = 445553322 is undergoing recovery procedures due to a down...
Hi, Pavel,
I change configuration and delete translation-profile, but it does not help. survivability.tcl transfer call to assistant.. even when two cvp servers works..
vinodkewate Thanks for reply!I find information only for logout information inThe value 999 indicates to the rest of Unified CC that the agentwas logged out by their supervisor.But I can't find all values EventReasonCode...Where I can find link to do...
Hi, All,I am upgrade Cisco Unified CCX 8.5(1) to version 9.0. According to the documentation I can change hostname during installation for major version upgrade. But I Can not find procedures how I change hostname, and I dont understand where I can c...
