I have a situation where I moved a clients outgoing long distance from an E&M trunk to a pair of PRI's. Since this time, the primary port (line 1) of all the ATA's work fine. However, the secondary port is unable to make long distance calls. I hav...

I applied the DST patch to our servers today (CUCM 6.0(1)) and rebooted the publisher and then the subscriber. Later, I noticed that phones are all registered to the publisher, which is 2nd in our CMGroup list. Upon further investigation, I noticed...

I know that you can set the timezone command under telephony-service so that phones that do not have their own offset will display the correct time. But what I was wondering is if there is a place in the CUE/CME Web interface that sets this value as...

We have several remote locations that are using the auto-attendant in CUE. I have created custom scripts for most locations as each location has different requirements. One thing I have noticed is that from time to time, the parameters in the CUE A...

I ran into an issue that I have not seen before. I updated a device today (7961) by updating the Owner User ID. However, when I select the “Save” button, I received the following error:“Operation Completes By Date/time must be greater than cu...