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How does everyone manage phone numbers for what is used and available?Shared excel documents don't work.Prime doesn't work for this either.There has to be a tool out there that can take an input (DID range X-Y) then look up in the database for DNs, T...
Hi, I have a support team that wants to rotate on-call based on the week of the month. Weeks 1 - 4 route to different people based on the time of day. How can I 'count' the week of the month? One thought is to populate an external document, but that...
When CTL is enabled on the cluster, even if the phones are set to non-secure, does it change the sccp signalling protocol?I ask because we recently upgraded a 6.1.3 cluster to 8.0.3a, and upgraded the firmware on the 7945 phones to 9.0.3. I believe t...
I have an existing IPCC Express configured as IP IVR version 3.5. It isrunning a script which it connects to an external SQL 2005 server. We installed a new server with UCCX 8.0 but the Database won't connect. There is minimal documentation.I install...
I've seen the new info on the PVDM3 cards, but I want to find firm numbers for the conferencing and transcoding support.I just want a table that shows the number of everything per module. They have it for voice ports/transcoding, but just general 'up...
Both fine answers, but still manual. I know the wildcard problem and also RP and TN aren't in the same table as DN and thus don't show. Appreciate the brain storming, though Ideally I want a front end tool where a helpdesk person can just select 3 th...
I just did this three times. (3 clusters)Use the export/import function for CUCM and import all the data. That way, you can use new names and new IP addresses, but maintain all data. Of course, you will want to update the enterprise parameters after ...
This is a good doc for all ports too.http://www.cisco.com/web/DK/assets/docs/presentations/Video_Update_Video_ports_31mar11.pdfI'm seeing an endpoint try to communicate with TMS from port 161 to port 2010. What is port 2010 used for?Endpoints to VCS-...
I had the same issue described here. As soon as I removed the & from the password everything was fine. (the bug was filed after my case so I wonder if I helped find it.)Then, I switched to LDAPS on both CCM and CUPS. It broke again.First, the CUP dir...
Thanks so much for the reply. The customer is moving to NICE, and we should not have this issue any longer.It's a lesson learned to ask the question prior to upgrades, what other applicaitons and versions they are running.
