Where is a SCH overview listing what benefits SCH provides and why a customer would want to use it?

[emazurek]

Hello,

I'm looking for a basic overview document listing benefits and reasons for utilizing SCH. I couldn't find such a document. I'm interested in SCH for MDS switches.

Thanks,

Ed Mazurek

[Justin Sprake · Accepted solution]

Hi Ed,

I often refer people to the below Smart Call Home document for a general outline of the capability:

https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/SCH_Deployment_Guide.pdf

For specific features regarding MDS devices, there is a document that outlines the logic and response for specific fault codes by product:

https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/user_guides/MonitoringDetails.pdf