Cisco UC Sr Engineer, CUCM M2 and M3, Cisco Gateways and Routers. Cisco Unified Presence Install and Maintenance, Cisco Contact Center Installation and Maintenance. CTI integration to complete systems. Cisco Routers installation and administration, Cisco Voice, Cisco Unified Border Element (CUBE) installation, SIP Trunk design and implementation. PRI, analog, FXO/FXS, Paging system integrations.
Cisco Unified Communications CallManager (rev 8 -11.5)(UC) – 94 Nodes Installed
Cisco Unified Communications Contact Center Express (rev 8 -11.5) 48 Nodes Installed
Cisco Quality Management/ Workforce Management (9-11.5)(UCCX) 19 Nodes Installed
Cisco Unity Connect (rev 8 -11.5) AA,
Cisco Unified Presence (rev 8 -11.5) w/ Skype Integration
Cisco DevNet - Jabber Interface Development – Public Jabber
Cisco DevNet - SPARK API application Development
Cisco DevNet - TROPO API application Development
GitHub Coder
Python Coding/ JavaScript Coding
Cisco Jabber, Server and Client
Cisco Expressway Core and Edge Install (Phone MRA, Public Jabber)
Cisco Emergency Responder (CER) Install (E911 Delivery)
Cisco Unified Border Element (CUBE) Gateway
Cisco TelePresence (VCS) Conductor and VCS 410v, 350
Microsoft LYNC Integration
Microsoft Server 2008, 2008 R2, 2012
VMWare, vSphere VM system building and maintenance
Cisco 29XX, 39XX – 45XX Routers, CUBE, MTP, CODECs, Dial-Peers, Codecs
Uptivity Call Recording, OnDemand Call Recording, Automatic Contact Center Recording
Bridge Operator Console V3
Cisco Catalyst 2960,3750,3560,6506 Switches
Cisco ISR 1800,2800,3800 and 7206
Cisco ASA Routers ASDM, VPN – 55XX
Expertise:
UC Call Manager 8-11.5, CER, UCCX, UCCE, Unity Connection, CUPS, Jabber, ASA, ISR, Cisco IOS, Cisco QM
Cisco UC Sr Engineer, CUCM M2 and M3, Cisco Gateways and Routers. Cisco Unified Presence Install and Maintenance, Cisco Contact Center Installation and Maintenance. CTI integration to complete systems. Cisco Routers installation and administration, Cisco Voice, Cisco Unified Border Element (CUBE) installation, SIP Trunk design and implementation. PRI, analog, FXO