I am currently working on separating our Contact Center users from our Corporate Users via LDAP Custom Filters so that we can apply specific Feature Group Template to our Contact Center users and a specific template to our Corporate users.  I did not...

I have my UCCX servers setup in HA and certs have been signed for all services.  I am attempting to get Finesse 12.5 Desktop Chat going and currently I have set my Desktop Chat Server to both of my IM & Presence servers.  All seems to be working with...