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I to thought this was only a google chrome browser issue BUT its not. I see the same issue when using Internet explorer. I have to constantly refresh the screen in order to get proper output on web UI
Hello All,
I am running into problems in upgrading to software version 2.7.4 via Admin Shell. I am able to login with the collectorlogin user ID, and switch to root using the su - command, but when I enter "download sp-30.0.4-0-0-lnx64" I get the m...
Anyone experience the error message "Authentication Failed while trying to send test email" when configuring the email setting configuration on the collector? I have entered the correct smtp server / port / email to email address / and senders mail I...
Scott Fella, I see the same logs in my message logs (Management > Logs > Message Logs) and to answer your question to the user that started this thread, my office building is a shared space. Should I go see the neighboring tenant? Also does seeing th...
Hey Jeremy,
Prior to sending the screenshot I tried using the username/password and not use it, just to see if either option worked, but to no avail. I even tried today without the username and password and still received an authentication error. I...
Hello Jarrett,
I am currently running on version 2.7
In the SMTP server setting, I am using the IP address of the server. I have not tried using the hostname...
Please see attached screenshot
Thank you,
Bobby
Hey Cheri
If you have additional insights on how to resolve this, it would be great. The following is what I have done so far to troubleshoot, but to no resolve:
1. Test routing between collector and SMTP server - routing is fine
2. Authentication ...
JarrettPer our exchange team the SMTP server does not require any authentication. Configuring email on the collector should have worked without any issues. Nonetheless I will work with them to share logs from the SMTP server and reply back once I hav...
